Internal Communications & Experience Specialist

Back to jobs Internal Communications & Experience Specialist Chicago, IL Apply Summary  We are seeking a highly organized and detail-oriented Internal Communications & Experience Specialist to support our People Team.  The Internal Communications & Experience Specialist plays a key role in shaping how employees experience Topstep every day. This role operates with the mindset and impact of driving clarity, connection, and culture across all Topstep entities. This role ensures employees understand company priorities, feel informed, and are inspired to engage through consistent, transparent, and creative communication. In this role, the Internal Communications & Experience Specialist will possess strong attention to detail and manage multiple priorities in a fast-paced environment. With a people-first mindset and a friendly, professional demeanor, they excel at building positive relationships across all levels of the organization. They are adaptable, tech-savvy, and eager to learn, with a continuous improvement mindset.  This is a hybrid role requiring regular onsite work in our Chicago office during the week. Key Responsibilities  Assist in driving clarity, connection, and consistency across every internal message at Topstep. Assist with optimizing Topstep’s internal channels (Slack, Notion, Workvivo, Intranet).  Assist with employee engagement, life events,  & event planning. Work closely with People Ops on SOPs, internal documents, engagement data,  Anniversary, Birthday, Recognition programs, and Milestone communications. Manage internal communication calendars and ensure timely delivery of updates. Support projects and initiatives to improve employee experience and organizational effectiveness. Required Qualifications and Key Competencies Bachelor’s degree in Human Resources, Communications, or related field. 1-3 years of experience in an internal communication support role or employee experience role. Experience writing for multiple audiences and communication channels. Proficiency in systems (e.g., Slack, Notion, Workvivo, Intranet). Strong organizational and time management skills. Excellent verbal and written communication skills. Ability to handle sensitive and confidential information with discretion. Preferred Skills Resourcefulness - the ability to find quick and creative ways to overcome difficulties. Experience in a fast-paced or high-growth environment. Event planning or employee engagement experience. Basic understanding of Google Suites  - includes Sheets, Docs, Slides, and Forms. Reasoning Ability  Ability to apply common sense understanding to carry out written or oral instructions. Ability to deal with problems involving concrete variables in standardized situations. Ability to solve practical problems via a logical, analytic approach. Computer Skills To perform this job successfully, an individual must have knowledge of electronic equipment, intermediate PC skills, knowledge of internet software, and proficiency. Familiarity with Google Drive and Google Docs is a must. Computer experience/operation is required. Must have the ability to operate general office equipment. Other Skills And Abilities Ability to multitask. Ability to work in a fast-paced environment. Strong time management and organizational skills. Ability to work under dynamic schedule constraints and consistently meet deliverable timelines. Company Culture & Perks Topstep is an engaging working environment which ranges from fully remote to hybrid. We foster a culture of collaboration with cameras on during meetings and a robust Slack environment for communication.  Seven paid Company Holidays and generous Family Leave. Paid time off is front-loaded. Competitive 401(k) matching, health, dental, and vision insurance is offered for full time employees  Vacations are encouraged with a bonus for taking 5 consecutive days. Employee referrals are bonused. Topstep offers a food and groceries budget and contributes towards health and wellness. New Hire Base Salary Range $30.00 - $36.00/hr. Bonus: This position is eligible for a performance-based bonus as provided by the plan terms and governing documents. The compensation offered will take into account internal compensation structure and may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. Equal Opportunity Employer Topstep is an Equal Opportunity Employer. We are committed to fostering an inclusive environment where all employees and applicants are valued. All qualified candidates will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, or veteran status, in compliance with applicable federal, state, and local laws. Interested in the role? Apply today with your resume and cover letter!   Create a Job Alert Interested in building your career at Topstep? Get future opportunities sent straight to your email. Create alert Apply for this job * indicates a required field Autofill with MyGreenhouse First Name* Last Name* Preferred First Name Email* Phone Country* Phone* Location (City)* Locate me Resume/CV* Attach Attach Dropbox Google Drive Enter manually Enter manually Accepted file types: pdf, doc, docx, txt, rtf Cover Letter Attach Attach Dropbox Google Drive Enter manually Enter manually Accepted file types: pdf, doc, docx, txt, rtf Are you legally eligible to work in the United States for any employer?* Select... Do you now or will you in the future require employer sponsorship for U.S. work authorization (e.g., H-1B, green card, STEM OPT training plan, etc.)?* Select... What is your desired compensation for this position?* What is your full legal name?* Are you currently bound by any contractual obligations (e.g., non-compete, non-solicit, or confidentiality agreements) with a current or former employer that could affect your ability to work at Topstep? If yes, please provide details below.* This role follows a hybrid schedule and requires working from our Chicago office during the week. Are you able to work onsite as required for this position?* Select... Do you have a Bachelor’s degree in Human Resources, Communications, or related field?* Select... Why do you think you're a great fit for this role? Were you referred by a Topstep team member? If yes, please provide their name LinkedIn Profile Submit application