About the Role
Guide new German customers through the onboarding process of the portal.
Answer questions and provide proactive support during the logistics process.
Resolve issues efficiently and with a customer-first approach.
Collaborate with the sales and development teams.
Translate customer needs into service improvements and new features.
Facilitate smooth logistics flows.
Ensure seamless handling of import and export processes via sea, air, road, and rail.
Tech Stack
German languagecustomer serviceimport/exportlogisticsprocess optimization