Senior Accountant, Student Financial Services

Job Profile Summary This position supports the operations of the College's Bursar’s Office. Works closely with the Bursar in developing and implementing operational procedures and administers compliance mandates for adherence to federal, state, and institutional policies and regulations. Under limited supervision, the purpose of this job is to perform complex accounting and analysis functions as assigned in the Bursar’s Office. Functions may include performing financial analysis, reconciliation, and data research utilizing knowledge of College's financial systems and industry standards as well as billing or payment of invoices, reimbursements, computations, processing, and verification of accounting entries. Responsible for reviewing and preparing financial reports, reconciliation of accounts, researching and resolving payment and refund issues regarding students and third-party customers. Provides training and guidance to other employees. This is a temporary position lasting through June 30, 2027. Minimum Education: Bachelor's degree required. An equivalent combination of Higher Education experience and education may be considered. Minimum Experience/Training: Six years of directly related experience in Higher Education field of work required. Essential Functions: Daily - 15%: Responsible for the processing, reviewing for accuracy, contract compliance, tracking, invoicing, and posting of payments and/or journal entries for each term multi-million-dollar 3rd Parties student enrollments. Communicates with external financial operation managers for 3rd Parties Corporations/Agencies and other internal/external parties to manage receivables and payments. Daily - 10%: Creates, analyzes, updates, and maintains reports relating to the 3rd Party Contracts, Student Drop Job, and Student Payments. Provides reports to management.. Daily - 10%: Performs detail reconciliation analysis of cash and student Credit & Collections reports for accuracy. Resolves any error that may occur. Daily - 10%: Researches and responds to students’ and employees’ inquiries regarding 3rd party contract student enrollments/refunds and students’ credit payments/refunds. Daily - 10%: Administers the College credit card web payments by setting up new merchant accounts; testing setup with various parties; reviewing, reconciling and correcting web payments daily, including releasing authorization hold due to processing errors and comparing receipt transactions to TouchNet activity; researching and responding to web credit card payment chargeback requests; providing customer support to credit card transaction inquires and exceptional refund requests. Daily - 5%: Reviews and approves customer deposits/payments in Workday. Daily - 5%: Resolves escalated student and interdepartmental disputes, discrepancies, and complaints that may arise with students, faculty, staff, and outside agencies as they pertain to financial transactions. Daily - 5%: Creates Ad Hoc Payment requests in Workday at various department requests. Bi-weekly - 5%: Performs detail reconciliation analysis of credit card refunds. Researches and resolves any credit card refund rejects in TouchNet. Bi-weekly - 5%: Reviews, researches, and resolves any outstanding student fees due from 2020-1 to the current term. Per Term - 5%: Set up each term functions – complete all 15 activities to allow the term to open for scheduling, tuition, payment due dates, contract coverages, drops and refunds. Per Term - 5%: Creates student invoices for payments from 3rd party contracts. Per Term - 5%: Prepares 3rd parties students' payments worksheet and posts wire transfer deposits/checks when received by the college. Reviews, researches, and submits student overpayments to Accounts Payable for refund processing. Other - 5%: Performs related duties as assigned. Knowledge, Skills and Abilities: In-depth functional knowledge and expertise in area of specialization and general knowledge of related areas in the College. Ability to perform complex administrative analysis with only general supervision. Strong diagnostic, analytical and problem-solving skills. Excellent coordination and communication skills used appropriately to assist management in the decision-making of individuals and groups at all levels in the College. Ability to plan and manage own workflow, priorities and results accomplishment. Ability to exchange information and collaborate with colleagues within the College to resolve system and students’ concerns. Ability to partner with others across the College and externally to exchange information, collaborate on projects, share resources, etc. Ability to influence others of the benefits/importance of an idea or plan of action and to gain their support or commitment. Requires the ability to present and disseminate data to various levels. Requires advanced knowledge of computerized systems and operating environments i.e. Microsoft Office Products and specialized computer systems. Ability to interact and effectively communicate with employee and student populations. Our Culture – At Broward College, our leaders embody a culture of competence, care, character, composure, and courage. We prioritize serving each other and our students through high-quality guidance, mutual respect, resilience, and fair, thoughtful decision-making, all while upholding the values of integrity, transparency, and honesty. Broward College offers an exceptional benefits package, including, but not limited to: Affordable High Quality Healthcare Insurance (Medical, Dental & Vision) Retirement Options – Florida Retirement System (FRS) Pension Plan or the FRS Investment Plan Wellness Program Vacation/Paid Time Off Winter and Spring Break Off Paid Parental Leave Tuition Assistance and Tuition Reimbursement are available to employees and family members Job Title Senior Accountant, Student Financial Services Position Number P0092287 Job Status Full time Temporary Department SIS Implementation Project Location Cypress Creek Administrative Center Pay Grade 715 Salary $52,900 - 62,158 (Salary commensurate with education and experience) Work Shift Work Schedule Monday – Friday/Weekends/Varies Hours Per Week 40 Posting End Date Open Until Filled Comments To be considered for this position, a completed online employment application form along with a resume and unofficial transcripts are required. Designated Essential Personnel No FLSA Status Exempt Position Classification Professional Technical Staff (PTS) Special Instructions to Applicant: For positions requiring a degree, the official transcripts are required upon hire. An unofficial copy of the degree/transcript is acceptable during the application process and must be attached to the online application. If unable to attach the documentation, please email document to jobs@broward.edu or fax to 954-201-7612, stating clearly the position name(s) and position number(s) the transcript is to be attached to. Foreign Transcript: Transcripts issued outside of the United States require a equivalency statement from a certified transcript evaluation service verifying the degree equivalency to that of an accredited institution within the USA. This report must be attached with the application and submitted by the application deadline. All required documentation must be received on or before the job posting end date. **Please note that multiple documents can be uploaded in the “Resume/CV/Transcript/License/Certification” section of the application** Please refer to link with the instructions on how to submit an application with multiple documents. https://www.broward.edu/jobs/_docs/tutorial_external_applicant_broward_college.pdf. Employment is contingent upon successful completion of the required background screening process. Broward College uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 Form and provide documentation of your identity for employment purposes. Broward College is an equal opportunity employer and strongly encourages applications from eligible veterans and spouses of veterans, underrepresented groups, including minorities, women, and persons with disabilities. The College does not discriminate on the basis of age, color, disability, gender identity, genetic information, national origin, race, religion, sexual orientation or any other legally protected classification. For inquiries regarding Title IX and the college’s non-discrimination policies, contact the Vice President for Talent and Culture at 954-201-7449, Broward College, 6400 NW 6th Way, Fort Lauderdale, FL 33309. Applicants needing a reasonable accommodation with the application process, please contact the Talent and Culture Department at nanders1@broward.edu. Disclaimer The intent of this description is to illustrate the types of duties and responsibilities that will be required of positions given this title and should not be interpreted of describe all the specific duties and responsibilities that may be required in any particular position. Directly related education/experience beyond the minimum stated may be substituted where appropriate at the discretion of the Appointing Authority. Broward College reserves the right to revise or change job duties, job hours, and responsibilities. Broward College is a nationally ranked institution of higher education in Broward County, Florida, providing residents and non-residents with access to high-quality, affordable education. Broward College is the largest institution of higher education in Broward County, serving more than 51,000 students annually, Broward College provides students with certificate programs, two-year university-transfer degrees, two-year career degrees, and baccalaureate degrees in selected programs. The College’s mission is to provide high-quality educational programs and services that are affordable and accessible to our community of learners. Together, we are working to make Broward College the number one destination for academic excellence. With more than 4,000 colleagues, Broward College serves as a critical economic engine for Broward County, generating more than 1.7 billion in economic impact for Broward County, and driving opportunities for economic mobility for all of Broward County. Broward College has been repeatedly recognized as one of the top 10 community colleges in America by several national organizations including the Aspen Institute. The College continues to receive recognition for its transformational work to improve institutional culture and care for its employees as recognized by the College and University Professional Association for Human Resources (CUPA-HR) National HR Excellence Award. As an equal access and employment opportunity institution, Broward College is committed to the success of our students, faculty, and staff while strengthening our local and global communities. Broward College is an equal opportunity employer. The College strongly encourages applications from eligible veterans and spouses of veterans, underrepresented groups, including minorities, women, and persons with disabilities. We do not discriminate on the basis of age, color, disability, gender identity, genetic information, national origin, race, religion, sexual orientation, or any other legally protected characteristic. At Broward College, we offer an exceptional benefits package, including, but not limited to: Affordable High Quality Healthcare Insurance (Medical, Dental & Vision) Retirement Options – Florida Retirement System (FRS) Pension Plan or the FRS Investment Plan Wellness Program Vacation/Paid Time Off Winter and Spring Break Off Paid Parental Leave Tuition Assistance and Tuition Reimbursement are available to employees and family members For inquiries regarding Title IX and the college’s non-discrimination policies, contact the Vice President for Talent and Culture at 954-201-7449, Broward College, 6400 NW 6th Way, Fort Lauderdale, FL 33309. Applicants needing a reasonable accommodation with the application process, please contact the Recruitment Office at 954-201-7449.