Help Desk Technician

Help Desk Technician

Pay

$50,000 - $55,000

Location

Pleasant Prairie, Wisconsin — right over the border about 10 minutes from Gurnee

100% On-site

Summary

Join a rapidly expanding organization as a Help Desk Technician, supporting Microsoft Dynamics AX 2012. This role offers the opportunity to be a key player in a dynamic environment, providing essential technical support while contributing to a company's growth trajectory. Perfect for professionals seeking to advance their career in a thriving company with significant upward mobility.

Requirements

• Proven experience in help desk or IT support roles
• Familiarity with Microsoft Dynamics AX 2012 is preferred
• Strong troubleshooting and communication skills
• Ability to work independently in a fast-paced environment

Responsibilities

• Provide technical support to end users regarding hardware, software, and network issues
• Assist with troubleshooting and maintaining Microsoft Dynamics AX 2012
• Document issues and resolutions accurately
• Collaborate with IT teams to resolve complex problems
• Maintain high levels of customer service and satisfaction

Benefits

• Opportunity for career growth within a rapidly expanding company
• Upward mobility and advancement opportunities
• Engaging work environment focused on professional development