Special Projects Senior Manager

You will be part of a small and high impact team of commercially minded, strategic, and analytically driven generalists. We shape and deliver trajectory-changing and business outcome focused projects across teams and at the Monzo level for C-Suite, GMs and senior stakeholders in the different parts of our business like Core Banking, Borrowing, Wealth, Business Banking, Operations, etc. To succeed, you should be excited about solving tough, ambiguous business problems with analytical rigour, commercial viability and execution effectiveness.  You’ll be working on a wide range of projects, collaborating with partners and colleagues across areas like product, data and marketing; operating in a high pace and ambiguous environment.  Examples of projects our team delivers include: seeding new products and business lines, delivering business transformation initiatives, expansion into new geographies, super-charging product growth, M&A, and high-impact partnerships. We'd want you to apply if you are underwhelmed by the status quo of banking and finance today and are interested in bringing your brainpower, commercial and quantitative skills and grit to creating something better. 🔑You’ll play a key role by… Leading and executing trajectory changing, cross-functional projects that align with the company’s strategic goals. Engaging senior stakeholders to build the cross-functional influence required to align teams and successfully deliver high-impact initiatives within a business area. Collaborating with senior stakeholders and teams across product, marketing, operations, and engineering to problem solve jointly and deliver initiatives successfully. Identifying opportunities to optimise processes, drive efficiencies, and enhance project outcomes across Monzo. Driving problem solving, research and data gathering to inform business cases, go/no decisions and influencing strategy setting for a part of the business.  Owning analysing data, customer needs, market, competitive insights and commercial analyses to inform strategic decision-making Developing and tracking project plans, KPIs, and success metrics, ensuring timely progress and measurable results. Mentoring and supporting junior team members, fostering a culture of innovation and collaboration. 🤩 We’d love to hear from you if… You have a founder mindset and take ownership of your work You have the urge and resilience to challenge the status quo and make things better You're excellent at managing and influencing stakeholders You’re a persuasive communicator who can inspire stakeholders and influence decisions and project outcomes. You're commercially minded and excited to collaborate with external partners and other stakeholders to get the best outcomes for our customers You thrive in ambiguity, ask incisive questions and take a structured and data-led approach to problem-solving Your super power is understanding and solving complex problems, whether it is going deep into data or based on regulation, legal documents, business processes, user needs, or technology You're data-driven, numerate and logic oriented You are a great project and team leader You're humble but excited by what we're doing at Monzo