Quality Assurance Assistant

Quality Assurance Assistant Contract type Full Time Location Guildford Sector Compliance & Regulatory, Insurance Specialism Insurance/Compliance & Regulatory Pay £26,000 - £28,000 per year An exciting opportunity has arisen for a Quality Assurance Assistant to join a growing Quality Assurance team. This role involves internal auditing across multiple departments, providing detailed feedback to employees and managers, and supporting internal data analysis and reporting. You may also have the opportunity to attend audits with external business partners and assist with complaint handling, making this a varied and engaging role. This position would suit someone who is naturally inquisitive, highly organised, and detail-oriented, with strong communication skills and confidence engaging with colleagues and external stakeholders. Quality Assurance Assistant 📍 Guildford (Hybrid Working) 💷 £26,000 – £28,000 🕒 Full-time | Monday – Friday ✨ Benefits: Private Medical Insurance, Pension Scheme, Group Life Cover, Salary Sacrifice Electric Vehicle Scheme, Hybrid working (Mon & Fri from home, Tue–Thu in the office) and more! *Available after successful completion of probation. Key Responsibilities Conduct internal audits across various departments Provide constructive feedback on audit findings to staff and management Assist with internal data analysis and reporting Support audits of external partners when required Assist with complaint handling and investigation processes Maintain accurate records using internal systems and management information tools Keep up to date with regulatory, technical, and market developments through ongoing training Skills & Experience Minimum 2+ years’ experience in auditing, compliance, or quality assurance (ideally within insurance, legal, or financial services) Strong attention to detail and analytical skills Intermediate Excel skills Excellent written communication and report writing skills Confident communicating with senior stakeholders Highly organised, proactive, and self-motivated Experience with AuditWise CRM would be advantageous Strong knowledge of Word, Excel, and Outlook LN18776 ***For your information: *Interested? Please send you CV in as a Word format only **Please only apply if you are already eligible to work in the UK (indefinitely & without sponsorship), ***Not for you but you know someone suitable? Take advantage of the YourRecruit paid referral fee Due to the large numbers of responses, we receive, despite our best efforts it is not possible to respond to every application. Therefore, only short-listed candidates will be contacted for this particular role and if you haven’t heard from us within 7 days please assume you have been unsuccessful on this occasion. Please feel free however to apply for further roles and we will certainly keep your details on file and contact you with suitable vacancies. To stay safe in your job search we recommend that you visit JobsAware, a non-profit, joint industry and law enforcement organisation working to combat job scams. Visit the JobsAware website for information on common scams and to get free, expert advice for a safer job search.