Parts Manager

Job Description: Position Summary The Parts Manager (L5) is responsible for leading the complete parts and warehouse operation for a single Wastebuilt location. This role has full ownership of financial performance, inventory accuracy, customer satisfaction, safety, and team development. The Parts Manager ensures reliable, efficient fulfillment while driving continuous improvement, cost discipline, and a high‑performance culture aligned with Wastebuilt’s operational and customer standards. This is a senior, hands‑on leadership role suited for an experienced operations leader who thrives in a fast‑paced, service‑driven environment. Key Responsibilities Financial & Business Ownership Own full P&L accountability for the parts operation, including revenue, margin, expenses, and working capital. Enforce pricing and discount discipline in partnership with sales and operations. Develop, manage, and deliver annual operating plans and budget targets. Identify and execute cost‑reduction and productivity improvement opportunities. Customer Experience & Service Excellence Lead all aspects of customer support, including order fulfillment, responsiveness, issue resolution, and escalations. Ensure best‑in‑class quote‑to‑order execution, accuracy, and turnaround time. Build strong relationships with internal and external customers to drive satisfaction, loyalty, and growth. Inventory & Supply Chain Management Own the inventory strategy, including stocking levels, replenishment, and reduction of slow‑moving or obsolete inventory. Ensure accurate and timely cycle counts and inventory controls. Leverage ERP and data insights to improve forecast accuracy and inventory turns. Warehouse & Fulfillment Operations Oversee receiving, put‑away, picking, packing, shipping, and delivery performance. Ensure on‑time, accurate customer deliveries while maintaining operational efficiency. Maintain facility standards, layout, and workflow to support safety, productivity, and scalability. Safety, Compliance & Asset Stewardship Serve as the safety leader for the parts operation, ensuring compliance with all safety policies, regulations, and training. Maintain a clean, organized, and audit‑ready facility. Ensure responsible stewardship of inventory, equipment, and company assets. People Leadership & Talent Development Hire, train, develop, and retain a high‑performing parts team. Set clear expectations and provide ongoing coaching and performance feedback. Conduct performance reviews and manage corrective action when necessary. Foster a culture of accountability, teamwork, and continuous improvement. Continuous Improvement Standardize processes and lead improvement initiatives across service, efficiency, accuracy, and cost performance. Participate in branch and regional initiatives and best‑practice sharing. Qualifications Required 5+ years of experience in parts, warehouse, or operations roles. 2+ years of people leadership or supervisory experience. Strong financial acumen, including P&L ownership and expense control. Deep knowledge of inventory management, cycle counting, and supply chain fundamentals. Proven ability to manage customer escalations and deliver service excellence. Experience using ERP and inventory management systems. Strong communication, coaching, and problem‑solving skills. Preferred Experience leading operations in a service‑driven or multi‑functional environment. Lean, continuous improvement, or operational excellence background. Why Join Wastebuilt? Leadership role with full operational ownership and impact. Opportunity to build and develop a high‑performing team. Supportive culture focused on safety, accountability, and continuous improvement. Competitive compensation and comprehensive benefits package. Equal Opportunity Employer Wastebuilt is an equal opportunity employer and values diversity in the workplace. All qualified applicants will receive consideration without regard to race, color, religion, sex, age, national origin, disability, or veteran status. Company Benefits: • 2 Medical Plan Options - Base HSA (High Deductible) and Buy-Up Medical Plans • Prescription (Rx) Insurance • Health Savings Account (HSA) • 2 Dental Plan Options - Base Dental and Buy-Up Dental Plans • Vision Insurance • Flexible Spending Accounts (FSA’s) • Health Care FSA • Dependent Care FSA • Company Paid Base Life Insurance • Company Paid Accident, Death & Dismemberment Insurance • Company Paid Business Travel Accident Insurance • Company Paid Disability Insurance ▪ Short-Term Disability (STD) and Base Long-Term Disability (LTD) Insurance • Employee Assistance Program (EAP) • Voluntary Hospital, Accident & Critical Illness (Cancer) Insurance • 401(K) Retirement Plan with 50% Company Match • Voluntary Pet Insurance • Vacation and Personal/Sick Time • Paid Grandparent Leave • Paid Bonding Leave • Adoption Assistance • Education Assistance (Tuition Reimbursement) About Wastequip Wastequip got its start in 1989 with containers and compactors. But, today, we have evolved into so much more than just a manufacturer of high-quality steel containers and compactors. We are the waste industry’s only All-in-One solutions provider – from carts and containers to collect waste to hoists and trash trucks to move the waste to parts, service and technology to keep your operation running smoothly. While we’re proud to be North America’s leading manufacturer of waste handling equipment, we are equally proud to be a driving force for enhanced sustainability across the waste industry. We are consistently striving to improve our own operations while making it easier for our customers to do the right thing – building a brighter future for all. Join North America’s Largest Manufacturer of Waste Handling Systems! At Wastequip, we’re more than just a manufacturer—we’re the only all-in-one solutions provider in the waste industry. From carts and containers to hoists, trucks, parts, service, and cutting-edge technology, we power the entire waste management process. As North America’s leading waste-handling equipment manufacturer, we’re not just shaping the industry—we’re driving innovation and sustainability. With continuous growth and new opportunities, Wastequip is the perfect place to build a rewarding career and make a real impact. Come be part of a team that’s shaping the future of waste management! So Many Reasons to Join the Wastequip Team Wastequip strives to attract top talent through a competitive benefits package that includes medical, dental and vision plans. Here’s a brief overview of our benefits: Health Care. Our health care benefits include medical, dental and vision plans for all regular, full-time employees. Short- and Long-Term Disability. Wastequip pays for non-occupational illnesses and injuries at no cost to employees. This benefit is available to all regular, full-time employees. 401k Retirement Plan. Employees can contribute a percentage of their weekly gross wages, up to the annual IRS maximum, and Wastequip will provide a company match. Paid Time Off (PTO). Wastequip offers a flexible approach to time off. Our policy allows employees to set their own priorities and receive regular pay for vacation, illness, family emergencies, personal time, inclement weather, personally observed holidays and more. Holidays. Wastequip observes 10 paid company holidays during each calendar year. Tuition Reimbursement. Wastequip understands the importance of personal and professional development and encourages employees to continue their professional education. To support employee career development, we have established a reimbursement program that covers expenses for approved coursework. Wastequip’s internship program provides students and recent graduates with incredible career-related experiences. We strive to give our interns transferrable skills, networking opportunities and strong professional portfolios. We offer paid summer internships in the following departments: Research Marketing IT Operations Human Resources ... and more Wastequip is committed to developing our employees. We provide each individual with the resources and support necessary to grow personally and professionally. Our career growth tools include company training, off-site classes, cross-divisional experiences, collaborative projects and more. We offer our employees the opportunity to share their creativity in an open environment and encourage them to offer new ideas to improve efficiency, effectiveness and profitability in every area of the company. Because we invest in our employees, Wastequip is committed to promoting from within and identifying future leaders from our own workforce. Wastequip actively supports charitable activities across all divisions through employee time, monetary and product donations. Each division has the flexibility to identify and support the charitable causes that are most important to the employees and the communities in which they work. Employee-designed volunteer and charitable programs have a huge impact on smaller communities and organizations that might otherwise be overlooked. Our employees have participated in the following charitable activities: Community cleanups Charity runs/walks Local food bank donations School supplies donations Wastequip is an Equal Opportunity Employer and is committed to diversity and inclusion in our workforce. All qualified applicants and employees are considered and evaluated for employment without regarding to race, color, religion, sex (including pregnancy, gender identity or expression, and sexual orientation), national origin, age, disability, genetic information, military status, or any other class protected by applicable law. Wastequip will provide reasonable accommodations to allow an applicant to participate in the hiring process if requested.