Private Bank Administrative Office Assistant (Menlo Park, CA)

<p><strong>Description</strong></p>

This is a standout opportunity to step into a highly visible role on a top-performing team where you’ll be right at the center of the action. In this role, you’ll gain meaningful exposure across the business, partner closely with Managing Directors, and play a pivotal role in keeping a fast-paced, collaborative Private Bank team running at its best.

 We’re looking for a proactive, adaptable Administrative Office Assistant who is eager to learn and grow in a dynamic environment. The role blends traditional administrative support with event coordination, team operations, and office management—offering strong development potential for someone who thrives on variety and responsibility. Success in this position comes from strong communication, sound judgment, and the ability to anticipate needs, stay organized, and operate independently.

Primary Job Responsibilities (75–80%)

• Manage complex calendaring across multiple senior stakeholders and time zones
• Coordinate travel logistics and itineraries as needed
• Prepare and process expense reports (1–2x per month)
• Provide end-to-end support for internal and external events, including planning and execution
• Support event tracking, pre-clearance processes, and related documentation
• Assist with ordering branded materials and managing approvals
• Partner closely with team members to ensure smooth day-to-day operations across a distributed team

General Office Support Responsibilities (15–20%)

• Maintain office and kitchen supplies and overall workspace readiness
• Act as a point of contact for vendor coordination and office needs
• Manage conference room scheduling and shared office logistics

• Coordinate office lunches, team events, and ad hoc support as needed

   

Qualifications, Skills, and Education Requirements

• 1-3 years of administrative or business support experience
• Bachelor’s degree preferred
• Strong communication skills with a high level of professionalism and maturity
• Ability to work independently, stay organized, and manage multiple priorities
• Adaptable, resourceful, proactive, and eager to take on new challenges
• Team-oriented mindset with strong interpersonal skills
• Microsoft Office (Outlook, Word, Excel, PowerPoint, Teams)
• Adobe Acrobat, Zoom, Concur, Navan (preferred)

Hours & Work Schedule

• 40 hours per week
• Monday–Thursday in office; Friday remote

Location:

• Menlo Park, CA – 2500 Sand Hill Rd

Pay Transparency 

The salary range for this position is $29.00 - $40.00 per hour. Actual pay is based on various factors including but not limited to the budget, work location, and relevant skills and experience. 

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits . 

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.