About the Role
<p><b>Operations Assistant</b></p>
<p><b>Hours:</b> Monday to Friday – open to 4 or 5 days per week for the right candidate</p>
<p><b>Benefits:</b> Team treats; Employee and Length of service rewards; Medical Cashback Scheme; Pension; Fully Funded "Job Specific" Qualifications</p>
<p><b>About the Role</b></p>
<p>We’re looking for an Operations Assistant to support the smooth running of the business. This is a fast-paced, hands-on role where you’ll help coordinate operations, improve processes, and keep everything organised and moving. You’ll work closely with the Managing Director, Senior Leadership Team, and Consultants to provide high-quality administrative and operational support.</p>
<p><b>Key Responsibilities:</b></p>
<ul>
<li>Coordinate day-to-day internal activity, tasks, and priorities.</li>
<li>Support the Managing Director and Senior Leadership Team with operational duties.</li>
<li>Manage internal systems to track projects, deadlines, and client activity.</li>
<li>Maintain consistency across templates, documents, proposals, and pricing materials.</li>
<li>Support the sales process with accurate proposals and documentation.</li>
<li>Coordinate diaries, meetings, and schedules.</li>
<li>Produce reports on activity, performance, and time tracking.</li>
<li>Support client engagement and follow-ups.</li>
<li>Help identify and implement process improvements.</li>
<li>Support internal comms including social media / blog coordination.</li>
<li>Provide general admin support including meeting notes.</li>
<li>Assist with office coordination (supplies, facilities, etc.).</li>
<li>Handle incoming calls and messages professionally.</li>
</ul>
<p><b>About You:</b></p>
<ul>
<li>Highly organised with strong attention to detail.</li>
<li>Able to manage multiple priorities in a fast-paced environment.</li>
<li>Strong communication skills (written and verbal).</li>
<li>Confident working with senior stakeholders.</li>
<li>Proactive and self-motivated.</li>
<li>Comfortable using Microsoft 365 and business systems.</li>
<li>Previous admin / operations experience.</li>
<li>Interest in HR and/or recruitment.</li>
</ul>
<p><b>What We’re Looking For:</b></p>
<ul>
<li>Positive, professional and reliable.</li>
<li>Adaptable and solutions focused.</li>
<li>Strong team player with a collaborative mindset.</li>
<li>Alignment with our internal Values – Authentic, Committed, Fearless, Refreshing, Wild.</li>
</ul>
<p><b>Career Development</b></p>
<p>Potential progression into:</p>
<ul>
<li>Executive Assistant</li>
<li>HR Consultant pathway</li>
<li>Recruitment Consultant pathway</li>
<li>Operations Manager</li>
</ul>