About the Role
APPRENTICE IT TECHNICIAN
About Cranswick Country Foods Fresh Poultry:
Cranswick Country Foods Fresh Poultry in Eye, Suffolk is serious about its quality chicken products. Now we’re hungry for talented people to join us. It’s win win; you achieve your potential, we achieve our ambitious growth plans
Cranswick is delighted to be able to offer this Level 3 Information Communication Support Technician.
Shift pattern: Monday-Friday on a 3 week rotation: 06:00-15:00,08:00-17:00,09:00-18:00
Rate of Pay: £10.78 per hour
Job responsibilities of an IT Apprentice (Non-exhaustive list)
Support the IT helpdesk to resolve and advise on user queries relating to desk user PCs and business applications including critical factory systems.
Assist the IT team in the implementation and delivery of key projects and processes.
Assist with software upgrades and rollouts.
Resolve network cabling/switch issues alongside Engineering.
Plan and carry out maintenance of IT systems, applying updates as required whilst ensuring that downtime is minimized.
Install/Replace PC’s, Laptops and Tablets as directed.
Supporting other Eastern areas
What you will need:
Strong communication skills.
The ability to problem solve.
Confident, enthusiastic and a people person.
3 GCSEs (or equivalent) 4+ (A-C) in any subject.
GCSESs in Maths and English at grade 3+ (D or above)
Must not hold an existing Level 3 qualification in IT or similar.
Benefits:
Level 3 Information Communications Technician qualification on completion of the apprenticeship.
Pension – 3% employer contributions/5% employee contributions.
Discounted local gym membership
Death in service insurance
Access to our ‘Feed your Wellbeing’ hub, offering a range of retail, restaurant and entertainment discounts and wellbeing support