Product Manager (Social Housing Operations Expert) | Remote | MT 9874

Product Manager — Social Housing Technology (SaaS) | £70-100k | Remote (UK-wide)

We are hiring a social housing operations / SaaS expert; Someone who truly understands how social housing operates the challenge, workflows and technology requirements of housing providers. This role is ideal for someone from a social housing operations, systems, digital or transformation background who wants to help shape the future of a critical housing technology platform. Product Management experience is beneficial, but deep sector knowledge is the priority.

Our client is a leading provider of SaaS solutions to the UK social housing sector. Their complex platform supports housing providers with some of the most complex operational and regulatory processes in the industry.

The Role

• Use your understanding of social housing operations to influence product strategy and roadmap.
• Work with housing providers to understand their challenges and improve technology solutions.
• Help shape a complex housing management platform used across the sector.
• Collaborate with customers, engineering, UX and internal teams to deliver meaningful improvements.
• Bring your knowledge of housing processes and regulations into product decisions.

Experience Required

• Deep understanding of the UK social housing sector is essential.
• Experience working within housing associations, local authorities, housing technology providers or housing transformation programmes.
• Strong knowledge of housing operations, including areas such as:
• Repairs and maintenance
• Rent and income management
• Arrears
• Compliance
• Complaints
• Tenancy and housing management processes
• Understanding of the regulatory complexity and operational challenges faced by social housing providers.
• Experience working with housing management systems, digital transformation or technology change.
• Product Management experience is desirable but not essential — candidates with exceptional social housing expertise who can develop their product skills will be considered.

*This client cannot offer visa sponsorship*

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