About the Role
What You’ll Do
Own the success of a portfolio of strategic enterprise accounts from onboarding through renewal.
Build trusted advisor relationships with senior business and IT stakeholders. Translate their AI strategies into knowledge management roadmaps that deliver measurable ROI.
Drive product adoption and identify expansion opportunities. Transform satisfied customers into vocal advocates and case study partners
What You Bring
Proven track record in customer success or consulting roles with enterprise B2B SaaS clients.
Deep understanding of AI, automation, and the enterprise technology landscape.
Proven ability to manage complex stakeholder relationships. Comfortable presenting business reviews to VPs and C-level executives.