Regulatory information

Regulatory information home About us Regulatory information Regulatory information We are licensed to distribute electricity in the North West of England. We own, operate, maintain and invest the network, and are regulated by Ofgem. We are licensed to distribute electricity in the North West of England, providing services to electricity supply companies. Around 15p from every pound that you pay your electricity supplier comes to SP Electricity North West to enable us to invest, manage and maintain the network. Ofgem The price that we charge for distributing electricity is regulated by the Gas and Electricity Markets Authority (GEMA), which operates through the Office of Gas and Electricity Markets (Ofgem). Ofgem regulates the industry using different types of price controls. Our current price control Our current price control began in 2023 and runs to 2028. It's referred to as RIIO-ED2. In full, that stands for Revenue = Incentives + Innovation + Outputs, Electricity Distribution 2. Using this framework, the prices we can charge to our customers are reviewed every five years. Our ED2 business plan was published in 2022 and you can see it using the link below. Our next price control will be called RIIO-ED3 and will run from 2028 to 2033. Each year we publish a summary of our performance against the business plan commitments. These documents allow customers to understand how we're performing in the price control. You can read our reports below.  Under the RIIO model there is a much greater emphasis on companies to: improve customer service and engagement develop a more sustainable energy sector; and deliver value-for-money network services for customers today and in the future. A key factor under the RIIO model is a move to setting the outputs that network companies are expected to deliver. These outputs act as a contract between us, the network company and you, our customers. Our consultations As part of our stakeholder engagement, we seek your views on a range of topics. Take a look at our engagement hub here. Click here Current business plan Our business plan for RIIO-ED2 (2023-2028). Read more Business plan commitments report See our annual reports on how we have performed in relation to the commitments made in our business plan. Commitments Annual environment report Detail on the progress that we have made on our overall strategic environmental objectives as set out in our Environmental Action Plan. Read more Use of system charges Our current charging information and the methodology behind it. Read more Public information A variety of statements describing our services and costs. Read more Showing 1 to 4 of 4 RIIO-ED2 methodology for identifying worst served customer network investment projects Read more RIIO-ED2 worst served customers stakeholder report (October 2025) Read more