Software Consultant

ALL JOBS Software Consultant Information Technology Gainesville, GA Full-time Description Software Consultant Gainesville, GA Are you a tech-savvy paralegal or IT professional who loves solving problems, building smarter systems, and working with legal software, document management platforms, or AI tools like ChatGPT, Copilot, and Claude?  What you’ll do as a Software Consultant: Consult with clients to learn about their software needs Serve as a liaison between the clients and backend teams to ensure the custom software configurations meet client expectations Design & Build application configurations and document / data organization structures to accomplish client goals Update and maintain project service records within our CRM software Demonstrate software solutions for the clients Train end-users of varying degrees of skill level on legal technology software solutions Enjoy a team of high-achieving, growth-minded tech nerds that love people, coffee, and a relaxed work environment   Inertia Legal, a document management & document security support company specializing in applied AI for law firms, is looking for a Software Consultant. You will be responsible for designing, implementing, training, and supporting law firms on legal technologies with which we partner. We are interested in someone who loves software and technology, communicates with compassion & patience, and has experience as a technical paralegal or IT background.    Our Ideal Software Consultant: Experienced: A background working as a Paralegal, Legal Assistant, Legal Operations professional, or in an IT role such as IT Support Specialist, Help Desk Technician, IT Analyst, or Systems Administrator is strongly preferred. Excellent Computer Skills: Familiarity with document management systems like NetDocuments, iManage, or SharePoint. Experience with Practice Management, Time & Billing, or other legal software platforms is valued. Basic understanding of databases (SQL is a plus, but not required). AI Aptitude: Experience building or experimenting with AI agents or automated workflows using platforms such as ChatGPT (custom GPTs, prompt engineering, workflow design), Microsoft Copilot, or Claude AI. Ability to create structured prompts, automation sequences, or AI-assisted document workflows. Problem-Solver: Strong troubleshooting and systems-thinking skills. Customer-Service Oriented: Patient and professional when working with clients under stress. Able to communicate technical concepts clearly and confidently to non-technical users. Presentation Skills: Comfortable leading software demonstrations and training sessions ranging from one-on-one instruction to large group settings. Self-Starter: Fully engaged in the job, enjoys being challenged & learning new skills. Hardworking & motivated.    What We Offer Our Software Consultant: $50-$75k/year, DOE Health, Dental, & Vision Insurance Paid Time Off Paid Holidays Bonus Software training & certifications Team-wide conferences Focused on internal mentoring & relationship building A small, growing business that maintains its integrity and promotes a solid collaborative culture   To Apply To be considered for our Software Consultant position, please submit your resume in MS Word or PDF format. By submitting this application, you agree to receive recurring informational text messages (e.g., appointment alerts) that may be automated to the mobile number used at opt-in from Team Builder Recruiting, LLC. Msg frequency may vary. Msg & data rates may apply. Reply HELP for help and STOP to cancel. See Terms and Conditions & Privacy Policy. Requirements Paralegal, Legal Assistant, Legal Operations, or IT experience IT Support Specialist, Help Desk Technician, IT Analyst, or Systems Administrator is strongly preferred NetDocuments, iManage, or SharePoint experience Time & Billing, or other legal software SQL is a plus, but not required ChatGPT and custom GPTs, prompt engineering, workflow design, Microsoft Copilot, or Claude AI APPLY FOR THIS JOB   ALL JOBS