Operations and Improvement Principal Consultant - Process Optimisation in Financial Services

Are you keen to work to build improvement capability and operations excellence? If so, this Operations and Improvement consultancy role could be for you! We are actively looking to recruit people at the Principal Consultant level. In the UK we work across all industries and sectors. This role will primarily be focussed on our Financial Services Sector, specifically our Banking and Wealth and Asset Management Portfolio of clients. Our primary areas of focus are: Operational effectiveness and efficiency through Lean and Six Sigma techniques Process optimisation Service design Change and implementation management Training development and delivery Qualifications We are seeking a talented individual with Financial Services cost optimisation and operational improvement experience. We are looking for candidates with skills and experience in the following areas: Core experience of delivering operational improvement across front, middle and back office service areas Proven experience of leading assignments and teams Core experience of working and delivering similar projects ideally within the Financial Services sector A track record of realising business benefits and outcomes Experience deploying advanced techniques such as digital technologies, cost improvement, and change management The ability to demonstrate leadership skills in large and diverse project teams Confidence to work across multiple levels of an organisation, with the ability to influence senior stakeholders and navigate challenging discussions An aptitude for delivering creative as well as innovative solutions The ideal candidate will also have: An interest in developing new business (this activity can take several different forms depending on relative experience and rank) It is expected that applicants will be able to work independently, developing excellent relationships with stakeholders internally and externally, and delivering the highest customer service and business standards Excellent interpersonal and team working skills; a natural integrator, comfortable navigating across system finance, service design, governance, capacity and workforce modelling and operational excellence A drive for personal and professional progression Prior consulting experience with a large consultancy firm or internal consultancy function would be highly desirable Lean Black Belt certified desirable  Facilitating workshops, providing compelling, evidence-based insights and helping to manage complex and senior stakeholders. We pride ourselves on partnering with clients, providing a service that delivers real and long-lasting value. Our Operations and Improvement consultants are expected to be hands-on, working together with our clients to bring energy, direction and expertise in helping to solve the most difficult operational and supply chain challenges. In addition to the formal benefits set out below, we are passionate about the personal and career development of our consultants. Our team is committed to providing the opportunities, support, training and coaching required at all levels to ensure our consultants can all achieve their potential.