/Operations Manager

Operations Manager

Chattanooga, Tennessee, United Statesusvia direct
// Job Type
Full Time
// Salary
Not disclosed
// Posted
1 month ago

About the Role

<h2>Why Us:</h2><p style="margin: 0px;"><span style="font-size: 10.0pt; font-family: 'Arial',sans-serif;">Fillauer is a global leader in orthotic and prosthetic innovation that empowers clinicians and patients to achieve their best functional outcomes. With manufacturing and R&D locations in Tennessee, Utah, and Sweden, Fillauer supports a strong upper limb product line, a robust offering of prosthetic feet, a variety of orthotic devices, and a collection of tools, equipment, components, and materials. Founded over a century ago, Fillauer is dedicated to helping individuals with limb loss and limited mobility return to daily activities and achieve new heights. We are an equal opportunity employer and value diversity at our company.</span></p><h2>Could This Be For You: </h2><p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">We are seeking an experienced Operations Manager to lead the day-to-day operations of our prosthetic manufacturing facility in Chattanooga, TN. This role is critical in ensuring smooth production across our machine shop – where raw materials are transformed into precision components through CNC machining, milling, turning, finishing, and hook fabrication – and our assembly department, which produces high-quality prosthetic devices, components, recreational therapy devices, and specialized equipment such as ovens and Trautman machines. This role spans production, quality, and technical operations, with clear accountability for environment, health, safety, on-time delivery, cost of goods sold, and margin. The Operations Manager will identify and manage constraints, implement effective performance measures, and foster a culture of collaboration and continuous improvement. Ability to align operations with organizational goals through clear communication, accountability, and innovation will be key to driving success. </span></p><h2>Your Impact: </h2><ul style="margin-top: 0in;"><li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Direct daily operations of assembly and machine shop (CNC, milling, turning, finishing) departments.</span></li><li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Supervise and mentor production managers, supervisors, machinists, and assembly technicians.</span></li><li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Foster a culture of safety, quality, and continuous improvement.</span></li><li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Evaluate employee performance by tracking key performance indicators (KPIs).</span></li><li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Plan, schedule, and coordinate machining and assembly workflows to meet production deadlines.</span></li><li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Production management ensuring optimal utilization of equipment, materials, and labor resources.</span></li><li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Oversee preventative maintenance programs for machinery and tools.</span></li><li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Enforce quality control measures to meet medical device manufacturing standards (ISO 13485, FDA compliance).</span></li><li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Identify and implement process improvements to reduce waste, improve throughput, and enhance product consistency.</span></li><li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Introduce lean manufacturing and Six Sigma methodologies where applicable.</span></li><li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Collaborate with engineering, quality, procurement, and logistics teams to ensure smooth production flow.</span></li><li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Manage budget (labor, materials, overhead); track cost of goods sold, absorption, and variance; deliver to margin and cash‑flow targets; present KPI dashboards to executive leadership.</span></li><li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Demonstrate strong analytical skills, including expertise in Budget and P&L management, to drive informed decisions that enhance operational performance. </span></li><li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Develop a deep understanding of all processes and part families to build a strong foundation for effective leadership.</span></li><li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Lead the development and implementation of manufacturing best practices, standard operating procedures, and process improvements.</span></li><li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Drive escalation and resolution of critical operational and project issues, ensuring timely and effective solutions.</span></li><li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Ensure compliance with environment, health, and safety programs across machine shop and assembly areas; verify proper lockout/tagout procedures, PPE usage, and OSHA-aligned practices; oversee and confirm preventative maintenance activities are carried out as scheduled.</span></li></ul><h2>Minimum Qualifications:</h2><ul style="margin-top: 0in;"><li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Bachelor’s degree in manufacturing, engineering, or related discipline, OR an equivalent combination of education and work experience.</span></li><li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">5+ years of operations management experience in precision machining and/or medical device manufacturing.</span></li><li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Strong knowledge of CNC machining, metal fabrication, and assembly processes.</span></li><li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Proven leadership, problem-solving, and organizational skills.</span></li><li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Proficiency with ERP/MRP systems and production scheduling tools.</span></li><li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Detail-orientated with a commitment to quality.</span></li><li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Strong interpersonal and team-building skills.</span></li><li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Ability to manage multiple priorities in a fast-paced environment.</span></li><li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Analytical thinker with a focus on process improvement.</span></li><li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Proficient in Microsoft Office (Word, Excel, Outlook, etc.)</span></li><li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Lean and Continuous Improvement (e.g., Six Sigma), ERP/MRP proficiency, production planning, cost accounting literacy.</span></li></ul><h2>Additional Success Factors:</h2><ul><li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Act with integrity in all ways and at all times, remaining honest, transparent, and respectful in all relationships.</span></li><li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Keep the patient at the center of everything that you do, building lifelong trust.</span></li><li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Foster open collaboration and constructive dialogue with everyone around you.</span></li><li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Continuously innovate new solutions, influencing and responding to change.</span></li><li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Focus on superior outcomes, and calibrate work processes for outstanding results.</span></li></ul><h2>Our Investment In You:</h2><ul><li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Competitive Compensation Packages</span></li><li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">8 Paid National Holidays & 4 additional Floating Holidays</span></li><li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">PTO that includes Vacation and Sick time</span></li><li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Medical, Dental, and Vision Benefits</span></li><li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">401k Savings and Retirement Plan</span></li><li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Paid Parental Bonding Leave for New Parents</span></li><li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Flexible Work Schedules and Part-time Opportunities</span></li><li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Generous Employee Referral Bonus Program</span></li><li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Mentorship Programs- Mentor and Mentee</span></li><li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Student Loan Repayment Assistance by Location</span></li><li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Relocation Assistance</span></li><li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Regional & National traveling CPO/CO/CP opportunities</span></li><li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Volunteering for Local and National events such as Hanger’s BAKA Bootcamp and EmpowerFest</span></li></ul><p style="margin: 0px;"><span style="font-size: 10.0pt; font-family: 'Arial',sans-serif;"> </span></p><p style="margin: 0px;"><span style="font-size: 8pt; font-family: Arial, sans-serif;">Hanger, Inc. is committed to providing equal employment opportunity in all aspects of the employer-employee relationship. All conditions and privileges of employment are administered to all employees without discrimination or harassment because of race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions, special disabled veteran status, or any other classification protected by federal, state, and local laws and ordinances. The company will comply with all applicable state or local fair employment laws that forbid discrimination or harassment on the basis of other protected characteristics. Retaliation against any employee for filing or supporting a complaint of discrimination or harassment is prohibited.</span></p><p style="margin: 0px;"><span style="font-size: 8pt; font-family: Arial, sans-serif;">#ERF-FIL </span></p><p style="margin: 0px;"><span style="font-size: 8pt; font-family: Arial, sans-serif;">#LI-AK-1</span></p>

Interested in this job?

Login to Apply

Use our AI to tailor your resume for this Operations Manager position at Hanger.