About the Role
<b><span>Job Summary</span></b><br />
<span>We are seeking an experienced Salesforce Technical Lead / Solution Architect to lead the design, development, and implementation of enterprise Salesforce solutions. The ideal candidate should have strong experience delivering large-scale Salesforce implementations with expertise in <strong>Service Cloud, Experience Cloud, and Marketing Cloud</strong>.</span><br />
<br />
<b><span>Required Qualifications</span></b>
<ul>
<li><b><span>Bachelor's degree in computer science, Information Systems, Engineering, or a related field. </span></b></li>
<li><b><span>10+ years of overall IT experience. </span></b></li>
<li><b><span>7+ years of Salesforce architecture and development experience. </span></b></li>
<li><b><span>Proven experience leading technical teams of 5 or more FTEs. </span></b></li>
<li><b><span>Experience designing enterprise solutions supporting: </span></b>
<ul>
<li><b><span>3K-5K+ internal users </span></b></li>
<li><b><span>300K - 400K- external registered users </span></b></li>
<li><b><span>5-6 million+ data records </span></b></li>
</ul>
</li>
<li><b><span>Strong experience designing multi-tier, highly available architectures utilizing clustering, load balancing, scalability, and disaster recovery principles. </span></b></li>
</ul>
<br />
<b><span>Preferred Qualifications</span></b>
<ul>
<li><span>Salesforce certifications (Administrator, Service Cloud, Experience Cloud, Platform Developer, Architect, or CTA).</span></li>
<li><span>Experience working with State Government or large Public Sector organizations.</span></li>
<li><span>Experience implementing large-scale citizen/customer portals.</span></li>
<li><span>Experience with Salesforce license management and platform optimization.</span></li>
<li><span>Strong communication and stakeholder management skills.</span></li>
</ul>