About the Role
Nestled in the heart of Ascot, one of the UK’s most beautiful country house hotels, is seeking a dedicated Night Manager. This role involves exceeding guest expectations and ensuring each visitor enjoys a memorable and exceptional stay.
You will have experience using Opera and have a driving license due to the location of the property.
You’ll be wondering what’s in it for you as the Night Manager…
£34,000 per annum plus £3,500 to £4,000 service charge
Working circa 42 hours per week, 4 on 4 off
Working 12-hour shifts
Typical working hours: 6:45pm to 7:15am
Fantastic training and development opportunities
Employee awards and incentives scheme
Contributory pension scheme entitlement
Online benefits and discounts
Life assurance cover
Complimentary meals on duty
Cycle to work scheme
Responsibilities as the Night Manager…
Overseeing the operation of the Front of House team and ensuring guests have a seamless experience no matter the time of night
Providing a personalised experience for a wide variety of guests, including exclusive VIPs, celebrities, blue-chip companies and international travellers
Creating a positive working environment and mentoring your team to maintain the hotel’s high standards of excellence throughout the night
Embracing the hotel’s excellent training and development opportunities
Sharing your wealth of knowledge and expertise and providing high-quality training
The hotel is looking for a warm and welcoming Night Manager who is committed to ensuring every guest feels genuinely welcomed and cared for, no matter the time of night! This position requires meticulous attention to detail and a proactive approach to serving exclusive VIPs and prestigious blue-chip clients.
Tech Stack
front-of-house managementguest serviceteam leadershiphospitalityOpera PMS