Automated Operations Engineer(5)

Single Position Want to join our team? View All Jobs Automated Operations Engineer(5) Bangalore,Karnataka,India Apply Now Find out how well you match with this job Upload your resume Job description Company and benefits Job ID 779981 Join our Team About this opportunity: W Ericsson Managed Services Networks is seeking an experienced RAN optimization and customer fault management Expert to join our  CFM Team. The vision and purpose of this role is to ensure that RAN performance KPI and monitored, ticketed, first level analysis done and resolution actions initiated. Single customer complaints are analysed and resolution actions taken, thereby enhancing the end-user experience. As part of the CFM Team, you will manage RAN KPI tickets and single customer complaints, leveraging your expertise across multiple vendor and technologies to deliver exceptional service and performance. What you will do: - Domain expertise in RAN KPI measurement, optimization and resolution in 4G and 5G technologies. New Joiner Ramp up and Mentor Assignment and progress tracking. Team Lead backup (N-1) Development Availability in Odd Hours/Shift (Urgent/Emergency Support). Driving Improvement programs (Preventive Action) with learning from Creative Actions Managing BCP situation and ensure delivery is not impacted during exigencies. Participate in Competency development with KSS / Mentor role. KPI understanding with measuring parameters and definition. Propose use cases for automation and perform LCM of existing rules. Interface between CFM team and Market Area/MSIP/local NOC. Take part of Operational governance. Ensure compliance of SLA/WLA/OLA. Knowledge sharing session with in team. Motivation of team members. The skills you bring: -  Degree/Diploma or equivalent experience or equivalent in Engineering preferably in Electronics, , Telecommunication or equivalent. Experience level 8 to 12 years’ experience in 4G and 5G RAN performance improvement activities KPI Performance Monitoring   ​What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like. We encourage you to consider applying to jobs where you might not meet all the criteria. We recognize that we all have transferrable skills, and we can support you with the skills that you need to develop. Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more. Primary country and city: India (IN) || Bangalore   Insights from previous hires Top skills 5G Engineering Cyber Security Automation Artificial Intelligence Applying Expertise and Technology Applying Expertise & Technology Network Engineering Kubernetes Integration Previously worked at Previously worked as 1. Network Engineer 2. Team Leader 3. Senior Network Engineer 4. Analyst 5. Soc Similar jobs Improvement and Performance manager Noida,Uttar Pradesh,India Service Delivery Hybrid Posted a day ago Senior Network Engineer - IP Security Maastricht,Limburg,Netherlands Service Delivery Posted 19 days ago Senior Network Engineer IP-INFRA Maastricht,Limburg,Netherlands Service Delivery Posted 10 days ago Senior Network Engineer IP-INFRA Maastricht,Limburg,Netherlands Service Delivery Posted 2 months ago BO L2 Team Leader - Security Smart Village,Cairo,Egypt + 1 more Service Delivery Posted 3 days ago 5G RAN System Verification Engineer Bangalore,Karnataka,India Product Development Posted 9 days ago Senior Technical Lead Bangalore,Karnataka,India Product Development Posted 4 days ago Network and Security Engineer Bucharest,Bucharest,Romania Service Delivery Posted 4 days ago System Engineer for Radio Access Network (RAN) Kraków,Kraków,Poland Product Development Hybrid Posted 12 days ago Technology Manager Bangalore,Karnataka,India Product Development Posted 2 days ago