About the Role
<p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Why Join PT Solutions?<br /><br /></strong>At PT Solutions Physical Therapy, we’re more than just a private practice—we’re a clinician-founded, mission-driven community dedicated to expanding access to life-changing care. As a Patient Service Coordinator, you’ll be the vital link between patients, providers, and insurers—ensuring every step of the care journey is seamless, efficient, and supportive.</span></p><p style="margin: 0px;"> </p><p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">In this role, you’ll take ownership of key administrative and communication processes that keep our practice moving. From verifying insurance coverage and securing prior authorizations to coordinating physician referrals and optimizing schedules, you'll play a central part in helping patients access the care they need—quickly and confidently.</span></p><p style="margin: 0px;"> </p><p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">At PT Solutions, we invest in our team with ongoing training, mentorship, and clear paths for advancement. If you're passionate about helping others and ready to grow in a supportive, forward-thinking organization—this is your opportunity. <strong>Plus, we have been recognized as a USA Today Top Workplace four years in a row, including 2025!</strong><strong> </strong></span></p><p style="margin: 0px;"> </p><p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Clinic Address:</strong><br />Freehome<br />12424 Cumming Hwy<br />Suite 401<br />Canton, Georgia 30115</span></p><p style="margin: 0px;"> </p><p style="margin: 0px;"> </p><p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>What You Will Get</strong> </span></p><p style="margin: 0px;"> </p><p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">In addition to the standard benefit offering, you can expect to receive: </span></p><ul><li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Competitive compensation with ability to earn performance-based incentives</span></li><li style="margin-bottom: 0in;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Professional development through strategic internal platforms</span></li><li style="margin-bottom: 0in;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Opportunity for career progression with a nationwide physical therapy practice</span></li><li style="margin-bottom: 0in;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Paid Time Off (PTO) and either Sick Leave or Extended Illness Bank (EIB) accrual (dependent on state laws)</span></li><li style="margin-bottom: 0in;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Reimbursement for endurance race entry fees </span></li></ul> <p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Your Responsibilities as a Patient Service Coordinator</strong></span></p><ul><li style="margin-bottom: 0in;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Reconcile patient payments and units billed while following HIPAA guidelines</span></li><li style="margin-bottom: 0in;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Follow appropriate processes for Insurance Verification and/or benefits management</span></li><li style="margin-bottom: 0in;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Obtain authorization and/or prior authorization</span></li><li style="margin-bottom: 0in;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Over the counter collections and reconciliation of all charges weekly and monthly</span></li><li style="margin-bottom: 0in;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Maintain relationships with patients, providers, clinicians, and internal operational departments</span></li></ul><p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Qualifications</strong> </span></p><ul><li style="margin-bottom: 0in;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">At minimum, a High School or GED diploma (Submission of diploma for the highest level of education obtained will be required).</span></li><li style="margin-bottom: 0in;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">1-2 years of customer service experience (experience with healthcare preferred).</span></li></ul><p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Schedule</strong></span></p><ul><li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Full Time Mon-Fri (schedule varies)</span></li><li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">This is a float position. Travel between nearby clinics ill be required.</span></li></ul><p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>Compensation</strong></span></p><ul><li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><u>Pay Range</u>: $16-$18/hr </span></li><li><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">(<em>Any posted pay range considers multiple compensations factors including background, experience, and work location while also allowing for salary growth within the position</em>)</span></li></ul><p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong>A Mission That Moves Us</strong><strong> </strong></span></p><p style="margin: 0px;"> </p><p style="margin-bottom: 0in;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">At PT Solutions, we are a team united by a shared purpose: expanding access to transformative care. No matter where you are in your career, we’re committed to your professional growth and empowering you to shape the future of rehabilitation therapy. </span></p><p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong> </strong></span></p><p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><strong> Join us and transform care. Let’s go further together.</strong><strong> </strong></span></p><p style="margin: 0px;"> </p><p style="margin-bottom: 0in;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Learn more about careers with PT Solutions at <a href="https://ptsolutions.com/careers" target="_blank" rel="noopener">Physical Therapy Careers | PT Solutions</a> </span></p><p style="margin-bottom: 0in;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Follow #PTSLife on Instagram, Facebook, and LinkedIn to see our community in action. </span></p><p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">We are an equal opportunity employer and welcome all qualified candidates to apply. </span></p>