French or Spanish speaking Customer Support

Runcorn

Ref: 1209FS

Very well-established company with many different operations.

French or Spanish speaking Customer Support
Location: Runcorn
Salary: £27,500
Ref: 1209FS

Main duties:
Provide technical support to service users

The Role:
– Answer customer enquiries in real time
– Diagnose and resolve faults across the network
– Maintain and monitor equipment and systems, carrying out routine checks and incident response
– Document and communicate technical issues clearly, using ticketing/monitoring tools
– Liaising with internal teams, stakeholders and third-party suppliers

– Fluent in either French or Spanish (written and spoken) – Essential
– Car owner necessary due to location
– Previous experience in a customer service/admin role – Ideal
– Motivated candidate and fast learner
– IT literate

£27,500