Gas Engineer / Installer(Up to £38,000 DOE + OTE £45,000)

Job Role: Gas Engineer / Installer

Location: Castle Donington

Salary: Up to £38,000 basic dependent on experience + achievable uncapped bonus (OTE £45,000)

Job Type: Full-time, Permanent

About the Role

At Buy It Direct, we are seeking a professional, customer-focused Gas Registered Installer to join our ‘Driven’ installation team based out of Castle Donington.

You will be responsible for delivering, installing, and testing domestic appliances (including gas appliances), HVAC products, and furniture in customers’ homes across the Midlands and Northern regions.

This is a customer-facing role in which you will be the sole in-home representative of Buy It Direct, so delivering a high standard of service is essential.

Key Responsibilities

• Check vehicle, load, and planned route before departure
• Drive safely and efficiently (monitored via vehicle telematics)
• Deliver, install, and test appliances in line with company workflows
• Install gas appliances in compliance with Gas Safe regulations
• Uninstall and remove old appliances, packaging, and returns
• Ensure all tracking and job information is accurately captured
• Provide excellent customer service and ensure customer satisfaction

Performance Measures

• You will be measured against key service and operational criteria:
• Successful delivery and installation
• Time taken to complete deliveries and installs
• Customer advocacy and satisfaction

What We’re Looking For

• Gas Safe Registered (essential for installing gas appliances)
• CKR1 (essential) HTR1 (ideal)
• Previous experience installing white goods/kitchen appliances
• Full UK Driving Licence (max 6 points, no serious offences)
• Strong communication and customer service skills
• Ability to work from plans and detailed instructions

What We Offer

• Competitive salary with realistic uncapped bonus earning potential
• Company van (not for personal use), fuel, and tools provided
• Structured routes and consistent workload
• Ongoing training and development
• Stable, long-term opportunity with a growing business

If you are a qualified, gas-registered white goods installer who takes pride in your work and delivering a great customer experience, we’d love to hear from you.

At Buy It Direct, we dare to be different. We've built this business from the ground up to become one of the UK's largest and fastest growing online retailers. We are proud of the products and services we provide across our six well recognised, award-winning online brands including Laptops Direct, Appliances Direct, Better Bathrooms and Furniture123. We listen, learn and challenge the status quo, paying attention to the details that matter and want to delight our customers by putting them at the heart of what we do, to really understand what matters to them.