Sales And Lettings Support – Tyne And Wear

Part Time Sales & Lettings Client Support – Office Administrator Location: Whitley Bay Type: Part Time Are you a proactive, organised professional with a passion for exceptional customer service? Our client, a dynamic and thriving estate agency in the scenic coastal town of Whitley Bay, is seeking a dedicated Sales & Lettings Client Support / Office Administrator to join their growing team. This is a fantastic opportunity for someone who thrives in a fast-paced environment, enjoys working with people, and wants to be part of a supportive and ambitious team. Key Responsibilities Client Support: Provide outstanding support to clients in person, by phone, and via email. Maintain strong relationships with clients throughout the buying, selling, and letting process. Schedule property viewings and appointments efficiently with clients and agents. Administrative Duties: Conduct AML checks and prepare property particulars. Update window and office marketing displays. Manage office correspondence, including emails, phone calls, and walk-ins. Maintain accurate client records, ensuring confidentiality and compliance with data protection regulations. Perform general administrative tasks such as filing, photocopying, and document preparation. Office Coordination: Support daily office operations, including stock and supplies management. Coordinate meetings and assist in maintaining smooth internal communication. Collaborate with team members to ensure efficient workflow. Requirements Proven experience in office administration or customer support roles. Excellent organisational skills and strong attention to detail. Outstanding written and verbal communication skills. Proficiency in Microsoft Office Suite (Word, Excel, Outlook). Ability to multitask and prioritise effectively in a fast-paced environment. Knowledge of estate agency operations is advantageous. Flexibility to cover holidays or sickness if required.