Lettings Officer – West Midlands (County)

🏡 Lettings Officer 📍 Small Independent Sales & Lettings Agency 🕘 Monday – Friday | 9:00am – 5:30pm 💷 £25,000 – £30,000 (DOE) 📈 Genuine Progression Opportunity Are you an experienced Lettings / Property Management professional looking to step into a role where you’ll have real responsibility, influence and room to grow? This is a fantastic opportunity to join a small, independent Sales & Lettings Agency where you’ll work closely with the Director and play a key part in developing and strengthening the lettings department. If you’re tired of being “just a number” in a corporate structure and want to be part of a business where your input genuinely matters — this could be the move for you. 🌟 The Role This is a hands-on, operational role covering the full tenancy lifecycle and day-to-day portfolio management. Your responsibilities will include:   End-to-end tenancy progression (preparation, referencing, Right to Rent, deposit registration) Managing rent reviews Handling maintenance issues, instructing contractors and seeing works through to completion Conducting property inspections and reporting to landlords Managing check-outs and supporting deposit negotiations Maintaining CRM and compliance records in line with current legislation Providing operational and administrative support to the Director ✅ The Ideal Candidate   2–3+ years’ experience within lettings or property management Strong understanding of current lettings legislation and compliance Confident coordinating maintenance and communicating with tenants and landlords Highly organised and capable of managing multiple priorities Professional, proactive and comfortable working within a small independent business Knowledge of Street CRM would be advantageous 🚀 The Opportunity This role offers genuine progression into a senior property management or operational position as the portfolio grows. You’ll have direct exposure to decision-making, autonomy in your role, and the chance to help shape the future of a developing independent agency — something rarely offered in larger corporate environments. 📩 For a confidential discussion and further details, please get in touch. If you’re looking for a role where you can make an impact and build something long term, this is it.