Pre-Sales Specialist – CPaaS

<div style="font-family: Arial, sans-serif; line-height: 1.6; color: #333; max-width: 800px; margin: auto;"> <p> <strong>Proximus Global</strong>, combining the strengths of <strong>Telesign, BICS, and Route Mobile</strong>, is transforming the future of communications and digital identity. Together, our solutions fuel innovation across the world’s largest companies and emerging brands. Our unrivaled global reach empowers businesses to create engaging experiences with built-in fraud protection across the entire customer lifecycle. </p> <p> Our comprehensive suite of solutions – from our super network for voice, messaging, and data, to 5G and IoT; and from verification and intelligence to CPaaS for personalized omnichannel engagement – enables businesses and communities to thrive. Reaching over 5 billion subscribers, securing more than 180 billion transactions annually, and connecting 1,000+ destinations, we honor our commitment to connect, protect and engage everyone, everywhere.</p> <h4><strong>Key Highlights</strong></h4> <ul><li>Powering over <strong>13 billion</strong> digital communications each month.</li><li style="margin-bottom: 8px;">Supporting <strong>3,500+ active customers</strong> — including enterprises, OTTs, and mobile operators — through a presence in <strong>50+ global offices</strong> across 100+ countries.</li><li style="margin-bottom: 8px;">Managing <strong>50% of the world’s roaming data traffic</strong> and connecting 150 million IoT devices.</li><li style="margin-bottom: 8px;">Driving innovation in <strong>5G, private networks, and IoT enablement</strong>, positioning Proximus Global as a leader in next-generation communication technologies.</li><li style="margin-bottom: 8px;">Committed to a unified vision, Proximus Global is unlocking new opportunities and enabling seamless global communications for businesses worldwide.</li></ul><p style="margin-bottom: 8px;"><strong>Role Summary</strong></p><ul><li style="margin-bottom: 8px;">The <strong>Pre-Sales Specialist (CPaas)</strong> acts as the technical bridge between sales and customers, designing and demonstrating CPaaS solutions tailored to client needs.</li></ul><p style="margin-bottom: 8px;"><strong>Job description:</strong></p><p style="margin-bottom: 8px;"><strong>Solution Design & Consulting</strong></p><ul><li style="margin-bottom: 8px;">Gather customer requirements and translate into technical solutions</li><li style="margin-bottom: 8px;">Design APIs, workflows, and omnichannel communication architectures </li></ul><p style="margin-bottom: 8px;"><strong>Technical Sales Support<br></strong></p><ul><li style="margin-bottom: 8px;">Partner with sales team during client meetings and presentations</li><li style="margin-bottom: 8px;">Deliver demos, PoCs (Proof of Concepts), and technical walkthroughs </li></ul><p style="margin-bottom: 8px;"><strong>Proposal & Documentation<br></strong></p><ul><li style="margin-bottom: 8px;">Prepare technical proposals, RFP/RFI responses, and solution documents </li></ul><p style="margin-bottom: 8px;"><strong>Customer Education<br></strong></p><ul><li style="margin-bottom: 8px;">Explain APIs, integration processes, and business value to both technical and non-technical stakeholders</li></ul><p style="margin-bottom: 8px;"><strong>Internal Collaboration<br></strong></p><ul><li style="margin-bottom: 8px;">Work with product, engineering, and delivery teams for feasibility and customization</li></ul><p style="margin-bottom: 8px;"><strong>KPIs</strong></p><ul><li style="margin-bottom: 8px;">Win rate (deal support success)</li><li style="margin-bottom: 8px;">Demo-to-close conversion</li><li style="margin-bottom: 8px;">Solution turnaround time</li><li style="margin-bottom: 8px;">Customer technical satisfaction</li></ul><p style="margin-bottom: 8px;"><strong>Requirements:</strong></p><ul><li style="margin-bottom: 8px;">3–7+ years in Pre-sales / Solutions Engineering (CPaaS, SaaS, Telecom)</li><li style="margin-bottom: 8px;">Strong understanding of APIs, REST, webhooks, and cloud platforms</li><li style="margin-bottom: 8px;">Experience with messaging channels (SMS, WhatsApp, Voice, Email)</li><li style="margin-bottom: 8px;">Ability to present to both technical and business audiences</li></ul> </div><br/><div style="font-family: Arial, sans-serif; line-height: 1.6; color: #333; max-width: 800px; margin: auto;"> <p> </p><h4><span style="font-family: Arial, sans-serif;"><strong> Why PXS Global?</strong></span></h4> <ul><li><span style="font-family: Arial, sans-serif;"><strong>🌍 Global & Inclusive</strong> – Work with diverse teams across 100+ countries, embracing a truly international culture.</span><strong></strong></li><li><strong>📈 Growth-Focused</strong> – Develop your career through tailored learning, leadership programmes, and internal mobility.</li><li><strong>💡 Innovation-Driven</strong> – Contribute to cutting-edge projects in 5G, IoT, and next-gen communication technologies.</li><li><strong>🏠 Flexible Workstyle</strong> – Enjoy hybrid working with the option to work remotely and even from abroad for up to 10 days a year.</li><li><strong>🚀 Efficient & Scalable</strong> – Be part of a company that values simplicity, operational excellence, and smart growth.</li><li><strong>🎁 Comprehensive Benefits</strong> – Enjoy a competitive and thoughtfully designed salary package, with a wide range of benefits.</li></ul></div>