Assistant Manager - Product Support

Major responsibilities are as follows: 1. To review order indents and ensure correctness. To communicate with internal functions like Lead / Regional Application Center (LAC / RAC) and Projects & Contract Management (PCM) for corrections to the Indents and QCPs. 2. To participate in internal kick-off meetings and provide technical inputs and ensure resolution of any technical concerns. 3. To review and approve Pump Quality Control Plans (QCPs) submitted by TSS and CM functions within (1) working day. To ensure correctness of Inspection class during the review. 4. To prepare and release an error free pump part list in SAP for standard pumps within (10) working days from the receipt of indent. To ensure the release of technical supplement (TS) and implement part list changes as per revised indents and QCPs received during the course of project execution. 5. To prepare manufacturing drawings and assembly check drawings for regular and development orders for API and Non-API pumps. Revision and archiving of manufacturing drawings as per defined procedure. 6. To assist the 3D modelling team in generation of 3D models by providing required 2D drawings and other dimensional inputs, participating in checking the models etc. 7. To resolve technical issues reported during Assembly & Testing and from site. Conduct site visits in consultation with Supreme Serv and Claim Management teams for analysing critical issues. Coordinate with KSB Tech and other internal functions for finalizing solutions as required. 8. To implement order specific development activities and analysis in coordination with KSB Tech through offer permits. Evaluating the effort hours quoted by KSB Tech. Co-ordinate with Nuclear Engineering team for modelling and analysis as required. 9. To create pattern layout drawings and requisitions for new parts to be developed. 10. To maintain all documents in the PM&PS library. 11. To actively participate in tasks related to standardization of pump components across models in order to minimize plant inventory. KSB is a leading supplier of pumps, valves and related service. Our reliable, high-efficiency products are used in applications wherever fluids need to be transported or shut off, covering everything from building services, industry and water transport to waste water treatment, power plant processes and mining. Founded in 1871 in Frankenthal, Germany, the company has a presence on all continents with its own sales and marketing organisations and manufacturing acilities. Around the globe, more than 190 service centres and around 3,500 service specialists are on hand to provide local inspection, servicing, maintenance and repair services under the KSB SupremeServ brand. Innovative technology that is the fruit of KSB’s research and development activities forms the basis for the company’s success. At KSB, we recognise that it is people who actually make the difference – the people we employ and the people we serve. This is why we are committed to equal rights and treatment worldwide and never lose sight of the aspects ecology and sustainability when manufacturing our products. Not finding the right fit? Let us know you're interested in a future opportunity by clicking Get Started below or create an account by clicking 'Sign In' at the top of the page to set up email alerts as new job postings become available that meet your interest! Get to know KSB