Sports Park Coordinator

JOB TITLE: Sports Park Coordinator (Full-Time) DEPARTMENT: Parks and Recreation – Sports Park FLSA STATUS: Non-Exempt HOURLY RATE: $20-$21/hr POSITION SUMMARY: The Sports Park Coordinator serves as an operational and cultural leader at O’Fallon Family Sports Park. This position oversees daily facility and concession operations while mentoring and developing a predominantly youth and young-adult workforce. The Coordinator ensures efficient, high-quality park operations during tournaments, leagues, rentals, and special events, while fostering a positive, accountable, and professional team environment. This role models strong leadership, communication, and sound decision-making, and contributes to the long-term growth and success of the Sports Park. TEAM DEVELOPMENT & CULTURE LEADERSHIP - Serve as a mentor and role model for a predominantly youth and young-adult workforce, supporting personal growth, confidence, and professionalism in the workplace - Foster a positive, respectful, and inclusive work environment where staff feel supported, valued, and motivated to succeed - Build trust and open communication with staff through approachability, consistency, and active listening - Reinforce shared team values such as accountability, teamwork, communication, and mutual respect - Provide clear expectations and real-time coaching to help staff improve performance and customer service - Address challenges or conflicts constructively, focusing on learning, accountability, and solutions - Encourage teamwork and collaboration while maintaining a fun, engaging, and professional atmosphere - Support staff development by helping young employees learn responsibility, time management, and workplace communication skills ESSENTIAL POSITION DUTIES & RESPONSIBILITIES - Oversee daily concession and facility operations during leagues, tournaments, rentals, and special events - Support scheduling coordination - Monitor staffing levels to ensure efficient operations during high-volume periods - Identify operational improvements and recommend solutions to enhance guest experience and revenue performance - Mentor, coach, and support part-time staff - Provide clear expectations, constructive feedback, and encouragement to staff in real time - Promote a fun, engaging, and team-oriented atmosphere while maintaining operational standards - Work collaboratively and communicates effectively with other park and recreation staff KNOWLEDGE, SKILLS AND ABILITIES - Strong interpersonal skills with the ability to connect with, mentor, and motivate young staff members - Ability to build trust, communicate expectations clearly, and provide constructive feedback - Ability to lead through influence, example, and relationship-building rather than authority alone - Demonstrated ability to support team accountability while maintaining positive working relationships - Strong communication skills, including the ability to listen actively and address concerns professionally - Ability to balance operational responsibilities with people-focused leadership - Ability to create a positive, engaging work environment that staff look forward to being part of - Knowledge of sports programming and athletic facility operations, specifically adult softball. FOOD SAFETY & COMPLIANCE - Knowledge of safe food handling, sanitation, and cleanliness standards within concession or food-service environments - Ability to consistently enforce food safety procedures and operational standards - Ability to complete City-provided Food Safety training and apply practices daily - Ability to monitor concession operations to ensure compliance with food safety and health guidelines PROFESSIONALISM & JUDGMENT - Demonstrates sound judgment, accountability, and professionalism in daily decision-making - Ability and willingness to enforce park rules, policies, and safety standards consistently and fairly - Demonstrates reliability, independence, and a strong sense of responsibility - Ability to communicate professionally with tournament directors, coaches, referees, umpires, and guests, especially when de-escalating situations. PHYSICAL REQUIREMENTS - Ability to perform physical activities such as standing and walking for extended periods, as well as frequent bending, crouching, stooping, stretching, and reaching - Most work is accomplished in an outdoor environment, subject to weather fluctuations (wide range of temperatures and inclement conditions) - Ability to lift and carry up to 70 pounds unassisted MINIMUM QUALFICATIONS EDUCATION, EXPERIENCE, CERTIFICATIONS AND LICENSES - Required to work weekends, nights, holidays, and special events - Bachelor’s degree in Parks & Recreation, Sports Management, Hospitality Management, Business Administration, or related field or minimum of 3–5 years of progressively responsible experience in athletic facility operations, parks & recreation, food service management, event operations, or related field - Minimum of 2 years of experience supervising part-time, seasonal, or youth staff - Experience with inventory control, cost tracking, or revenue management - Experience coordinating athletic facilities, tournaments, leagues, rentals, or multi-field scheduling - Experience overseeing concession or food service operations, including point-of-sale systems - Demonstrated ability to lead staff, manage performance expectations, and maintain accountability - Strong organizational, communication, and time-management skills in a fast-paced environment - Ability to make independent operational decisions during high-volume events - Proficiency in Microsoft 365 - Valid driver’s license PREFERRED QUALFICATIONS - 3+ years of experience in athletic facility or sports complex operations - Experience in inventory control and cost management - Experience managing conflict resolution with coaches, parents, officials, and youth athletes - Demonstrated ability to contribute to program growth, sponsorship coordination, or operational improvements - CPR/AED & First Aid certification (or ability to obtain within 90 days) - ServSafe Food Protection Manager certification (or ability to obtain within 90 days) Apply for this Position