HRIS Administrator

HRIS Administrator - UKG Specialist PRIMARY OBJECTIVES/JOB SUMMARY Remote Position $80,000 - $90,000 yearly salary Description HRIS administrator duties will include analyzing the efficiency of HR systems, gathering user data, and monitoring performance metrics. This position will also be responsible for optimizing the system, creating and customizing reports, and providing data from UKG Pro/Workforce Management to the HR and Operations teams.   Note:  Key areas of responsibility of this position are described below.  They may be subject to change at any time due to reasonable accommodations or managements’ rights to reassign duties and responsibilities of this job at any time. Day to Day Activities   Configure and maintain system settings, security, and workflows to align with organizational needs. Collaborate with the Training Manager to create training materials for HR and end-users on all UKG modules to ensure effective system utilization. Monitor and provide ongoing support for HR system-related inquiries, troubleshooting issues, and addressing inquiries related to system functionality. Document, streamline, and automate HRIS processes and procedures. Support application enhancements and upgrades through the development and execution of test scripts, documenting test results, and escalating issues as required. Research and resolve HR system glitches, unanticipated results, or process faults, proposing solutions or alternative approaches to meet requirements. Assist in the review, testing, and implementation of HR system upgrades, patches, and integrations, and provide Administrator Access support to all HR systems. Ensure that system configurations and processes align with compliance requirements. Exhibit exemplary customer service to internal teams and stakeholders. Recommend process/customer service improvements, innovative solutions, and best practice suggestions. Contribute to projects involving HR processes, HR systems, and/or HR data to ensure collaborative and timely delivery of agreed-upon deliverables. Monitor vendor interfaces, including integration processing, error monitoring, issue identification, and resolution. Other duties upon assigned.   BEHAVIORS/COMPETENCIES Integrity Ensure Company Policy, Procedures and Values are adhered to. Respect and accountability at every level and every interaction. Customer Service Provide the highest level of customer service while building customer satisfaction and Innovation Develops and displays innovative approaches and ideas to our business. Teamwork Contributes to building a positive team spirit. Supports everyone’s efforts to succeed.   EDUCATION AND/OR EXPERIENCE A minimum of 3 years’ experience as an HRIS administrator, UKG preferred. A bachelor's degree in information systems, computer science, business administration, HR management, or similar.   BASIC SKILLS Advanced proficiency in database management and security. Extensive experience in analyzing HRIS performance metrics and improving processes. Experience in performing diagnostic tests and audits, as well as documenting processes. Proficiency in HRM software, such as UKG Pro and Dimensions/Work Force Management Moderate to advance skills in Microsoft Office applications required. Exceptional ability to collaborate, provide technical support, and to train staff. Ability to keep up with innovation and trends in HRIS Administration.