We are recruiting on behalf of a large UK housing charity for an experienced
Supported Housing Manager to lead a specialist supported housing service based in Bristol.
This is a fantastic opportunity to join a growing organisation delivering accommodation and intensive, person-centred support to individuals and families experiencing homelessness and multiple disadvantage.
This is a hands-on leadership position where you will manage a local team while holding a small complex caseload yourself. You will drive high-quality, trauma-informed and strength-based practice, ensuring residents achieve meaningful and sustainable outcomes.
Key Responsibilities of a Supported Housing Manager:- Lead, motivate and develop a high-performing supported housing team through effective supervision, appraisals and reflective practice
- Embed trauma-informed, strength-based and non-risk-averse approaches across the service
- Oversee safeguarding, risk management and multi-agency engagement
- Quality assure support plans, risk assessments and resident engagement
- Manage referrals, assessments and tenancy sign-ups
- Oversee rent management, Housing Benefit/Universal Credit processes and arrears prevention
- Ensure property compliance, H&S standards and service performance targets are consistently met
- Monitor KPIs and prepare reports in line with commissioning agreements
- Participate in the Managers On-Call rota and provide escalation support when required
- Build strong partnerships with local authorities, statutory agencies and third-sector partners
What We'd Love To See From You:
- Experience leading a team within a supported housing or homelessness setting
- Extensive experience supporting people experiencing homelessness and multiple disadvantage
- Strong knowledge of housing management, rent collection and welfare benefits
- Proven ability to work in a trauma-informed and strength-based way
- Significant safeguarding knowledge and experience
- Experience quality assuring support plans and risk assessments
- Confidence engaging with commissioners and multi-agency partners
- Strong ICT skills and experience using digital case management systems
- A full UK driving licence and access to a vehicle
- An Enhanced DBS check will be required.
What’s on Offer for this Supported Housing Manager role:- Salary 38,000
- Salary increase after successful completion of first year
- Opportunity to shape and develop a specialist service
- Career progression within a growing national housing charity
If this Suppoted Housing Manager role is for you please apply or contact katie.cox@niyaapeople.co.uk