Information Governance Officer (Casework)

Opportunity to use your proven Data Protection and Freedom of Information casework experience within a rapidly expanding organisation that makes a difference to millions of households in England. As a key member of our Information Governance (Casework) team, your remit will involve supporting the Information Governance Manager (Casework) in relation to compliance with information rights casework (data protection and freedom of information) as well as supporting the wider organisation in records management activities that benefit compliance with statutory information requests. Primary responsibilities include: Assisting the IGM (Casework) with responses to Freedom of Information and Data Protection Act requests so that we respond appropriately and in time; Supporting the IGM (Casework) in the creation of appropriate training materials and resources for the organisation; and Acting as a point of triage for data security/breach incidents reported and assess, investigate and escalate to the DPO as appropriate. For this key role, you will offer significant successful experience of Data Protection / Freedom of Information casework support which will evidence your ability to apply the GDPR Data Protection Act 2018 and Freedom of Information Act 2000 to meet casework compliance requirements and business objectives. This will include experience reaching a decision following an investigation of a breach of the DPA. Your ability to communicate effectively in a variety of formats with all levels of colleagues and stakeholders, including explaining legal concepts in non-legal terms, will also be key, as will your commitment to excellent customer service.