Senior Patient Account Specialist

Senior Patient Account Specialist LOCATION Houston, TX 77092 | Onsite COMPENSATION & SCHEDULE Pay: $20.32–$21.77/hour Schedule: Monday-Friday | 8:00 AM-5:00 PM Employment Type: W2 - Temp to hire Start Date: ASAP ROLE IMPACT CornerStone Staffing is hiring for a leading healthcare organization dedicated to improving the patient financial experience. In this role, you will support the revenue cycle by resolving outstanding patient accounts, ensuring timely collections, and maintaining compliance with healthcare regulations. Success requires strong analytical skills, attention to detail, and the ability to communicate effectively with patients, insurance carriers, and other stakeholders to achieve positive account resolution. KEY RESPONSIBILITIES Perform collection activities for assigned patient accounts, including follow-up and account resolution. Communicate with patients, insurance carriers, reimbursement vendors, and other authorized parties regarding outstanding balances. Research and resolve complex account issues while maintaining accurate documentation. Ensure compliance with organizational policies and applicable state and federal regulations. Manage accounts receivable and bad debt inventory to maximize recoveries while providing exceptional customer service. MINIMUM QUALIFICATIONS 3-5 years of experience in healthcare billing and a medical collections environment. Knowledge of medical billing, insurance reimbursement, revenue cycle processes, and patient account resolution. Strong communication, negotiation, problem-solving, computer, and documentation skills. PREFERRED SKILLS Ability to meet productivity and quality standards in a fast-paced environment. Demonstrated job stability with at least one year in previous positions. Must reside within a 30-mile radius of Houston, TX. APPLICATION PROCESS In-person interview required. Pre-employment background check (criminal, education, and employment verification), drug screen, and clerical assessment required. LEGAL NOTICE CornerStone Staffing is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other protected status under applicable federal, state, or local laws. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at: https://www.cornerstonestaffing.com/privacy