Contact connections

Contact connections Contact connections Find out who best to contact for your electricity connections project   ⚠  To report a power cut, hazardous or dangerous situation involving our equipment, please call us on 105.  For all connections queries please find the relevant contact below  ⚠   Pre-Application Customer Support team You can get support before you apply for a connection by discussing your project with our Pre-Application Customer Support team by emailing preapplicationsupport@enwl.co.uk or calling 0800 988 1732. Contact Pre-Application Customer Support Connections Application Support Team If you need help with your application or support after submitting it, our Connection Applications Support Team is here to assist. Email connectionapplications@enwl.co.uk or call 0800 988 1730. Email connectionapplications@enwl.co.uk Quotations team Meet the quotations management team, see who is responsible for what projects and get their contact details. Contact the quotations team Delivery team Meet the delivery management team, see who is responsible for what projects and get their contact details. Contact the delivery team Find out below who best to contact for new or changes to existing connections, generation and storage connections, diversions, disconnections, competition in connections and wayleaves. New or changes to existing connections - Click here   For all enquiries relating to 1-4 properties, including a residential property or small business up to 60kVA You can visit our one to four property connections web page for more information or find the contact details below.  Please contact the general enquiries team by emailing connectionapplications@enwl.co.uk or calling 0800 988 1730   For all enquiries relating to new or changes to existing connections up to 5MVA, including:  Large/ commercial connections over 300kVA and less than 5000kVA 5+ Property connections Electric vehicle charging points Heat pumps Unmetered connections You can visit our Single connection(s) over 300kVA web page for more information or find the contact details below.  For new connections enquiries, please contact the general enquiries team by emailing connectionapplications@enwl.co.uk or calling 0800 988 1730   For all enquiries relating to new or changes to existing connections over 5MVA, including: Large / commercial / industrial / infrastructure connections over 5MVA Large scale housing / multi-use developments where combined load is expected to exceed 5MVA Large scale electric vehicle charging hubs where combined demand is expected to exceed 5MVA Please email gandpconnections@enwl.co.uk Generation and storage connections - Click here Examples of generation and storage connections include: Battery storage On / offshore wind farms Solar PV Gas / diesel engines Combined heat and power (CHP)  You can visit our Generation connections web page for more information or find the contact details below.  For all enquiries relating to generation applications up to 1MW please contact the PACE team by emailing connectionapplications@enwl.co.uk or calling 0800 988 1730 For all enquiries relating to existing jobs and generation applications greater than 1MW please contact gandpconnections@enwl.co.uk If are unsure of who to contact, please email generationenquiries@enwl.co.uk Diversions - Click here Do you need us to move some of our assets? Please get in touch with our Diversions team at diversions@enwl.co.uk Click here for more information on Diversions. Disconnections - Click here If you need to be disconnected from our network, please contact our Disconnections team at disconnections@enwl.co.uk Click here for more information on Disconnections. Competition in connections - Click here If you are an Independent Connection Provider (ICP), we have a handy list of day-to-day contacts for all queries relating to demand or generation connections, land rights and consents and authorisation and training on our Contacts for ICPs page. For more information on competition in connections, please visit: Information for ICPs IDNOs Information for customers  Wayleaves - Click here For all queries regarding Wayleaves, please email wayleaveenquiries@enwl.co.uk or call 0845 070 2518.   Frequently asked questions Explore our frequently asked questions View our FAQs