About the Role
Position Summary
At Stony Brook Medicine, this Clinical Support Assistant is a valuable member of our team, who provides administrative and executive support and has the ability to interface with all levels of management throughout the hospital. Qualified candidates will demonstrate superior communication and organization skills while adhering to our high standard of excellence.
Duties of this Clinical Support Assistant may include but are not limited to the following:
Perform administrative support duties for transplant administrator and transplant coordinators
Schedule pre transplant appointments, donor evaluation appointments and follow-up appointments with other services as needed
Maintain IDX, answer telephone calls, and update departmental telephone lists
Call laboratories, radiology offices, referring physicians and consulting physicians to obtain medical records for patient being evaluated, patients on the kidney waitlist and living donors
Complete written correspondence to patients, donors and outside providers as directed by clinical staff
Proficient in Cerner, Power chart, Eclipse
Maintain current knowledge with ICD-10, CPT coding, and HIPPA compliant
Conduct initial screening for potential living donors
Assist with chart review, data collection and data analysis as directed by the transplant administrator
Fax correspondence
Triage patient phone calls to appropriate staff members
All other duties as assigned
QUALIFICATIONS
Required Qualifications: Associate degree. At least 2 years related experience in an administrative capacity. Experience in MS Office Suite inclusive of Word, Excel and PowerPoint. Office management skills, medical terminology, and proficiency in computer skills. Please Note: Verification of degree (e.g., diploma or official transcript) is required for this role. Upload of documentation must be included with your application for consideration.
Preferred Qualifications: Experience working in a medical office including appointment setting and patient communication.