Patient Account Representative

Annapolis, Maryland, USARemoteusvia direct

// Job Type

Full Time

// Salary

USD 18 - 27/hour

// Salary Range

18–27 USD / hour

// Posted

1 week ago

// Work Mode

hybrid

About the Role

<h2>Patient Account Representative</h2>📍 Location: Annapolis, MD🏢 Work Model: Hybrid – 3 days onsite / 2 days remote<hr /><h3>Position Overview</h3>We are seeking an experienced Patient Account Representative to support hospital revenue cycle operations with a strong focus on third‑party payer follow‑up, denials, appeals, and billing. This role plays a critical part in ensuring timely reimbursement, maximizing cash flow, and maintaining compliance with payer and regulatory requirements.This is an excellent opportunity to join one of the region’s largest health systems, working alongside a collaborative Patient Financial Services (PFS) team in a structured, high‑impact environment.<hr /><h3>Key Responsibilities</h3><ul><li>Perform follow‑up on third‑party payer accounts receivable, including denials and appeals</li><li>Work assigned payer accounts by setting up and managing work queues, denial workflows, and AR reports</li><li>Submit and manage hospital claims through the full revenue cycle to ensure timely reimbursement</li><li>Research and resolve unpaid or underpaid claims to protect the organization from revenue loss</li><li>Act as a liaison between patients, internal departments, and PFS teammates to gather required claims information</li><li>Communicate with insurance payers and external departments to resolve outstanding receivables</li><li>Obtain insurance information and secure authorizations required for services</li><li>Ensure compliance with state, federal, and payer‑specific billing and reimbursement regulations</li><li>Stay current on regulatory and payer requirement changes</li><li>Follow standard daily work processes related to third‑party follow‑up and reporting</li><li>Collaborate with internal departments as needed to support claims resolution</li></ul><hr /><h3>Required Qualifications (Must‑Have)</h3><ul><li>High School Diploma or equivalent</li><li>Minimum 2 years of hospital accounts receivable experience</li><li>Minimum 2 years of experience working hospital denials and appeals</li><li>Minimum 2 years of hospital billing experience</li><li>Hands‑on experience using EPIC</li><li>Experience working with BCBS payers</li></ul><hr /><h3>Preferred Experience</h3><ul><li>Strong understanding of hospital revenue cycle workflows</li><li>Experience interacting with insurance carriers and regulatory entities</li><li>Ability to manage multiple accounts and priorities in a deadline‑driven environment</li></ul><hr /><h3>Work Environment</h3><ul><li>Hybrid schedule: 3 days onsite / 2 days remote</li><li>Collaborative patient financial services team</li><li>Opportunity to work within a large, well‑established health system employing over 6,400 professionals</li></ul><hr /><h3>Why This Role</h3><ul><li>Stable position within a major health system</li><li>Hybrid flexibility</li><li>Direct impact on revenue integrity and reimbursement outcomes</li><li>Long‑term opportunity for growth within revenue cycle operations</li></ul>Job Type & LocationThis is a Contract to Hire position based out of Annapolis, MD.Pay and BenefitsThe pay range for this position is $18.00 - $27.00/hr.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)Workplace TypeThis is a hybrid position in Annapolis,MD.Application DeadlineThis position is anticipated to close on May 8, 2026.h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. <h4>About TEKsystems and TEKsystems Global Services </h4> We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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