About the Role
Join us at the heart of a fast-moving, data-driven credit risk function where your work will directly shape Zilch’s rapid growth. In this role, you’ll take ownership of key credit and fraud metrics, driving initiatives that optimise approval rates, loss performance, and overall portfolio health. You’ll combine sharp analytical thinking with strong commercial awareness to uncover risk patterns, deliver actionable insights, and influence automated decisioning strategies at scale. Working closely with senior stakeholders and cross-functional teams you’ll help identify and deliver the initiatives that will drive profitable growth. If you’re excited by solving complex problems with data, championing measurable impact, and playing a pivotal role in building smarter credit strategies, this is a unique opportunity to make a real difference in a high-growth environment.
Day-to-day responsibilities.
Own key metrics and drive specific initiatives and projects. You will champion the success of the initiatives, ensuring that the business draws the right conclusions.
Optimising credit strategies for profitability, loss rates, approval rate and other KPIs
Provide actionable insights and recommendations to your stakeholders for automated decisioning.
Analysing data to find patterns of high-risk transactions from both a credit and fraud perspective and develop mitigating strategies.
Collaborating with other departments such as sales, marketing, finance, and legal to ensure compliance with credit policies, resolve credit-related issues, and provide guidance on credit risk matters.
Monitoring the credit portfolios to identify and assess any changes in credit risk exposure. This may involve tracking credit performance, conducting periodic reviews, and identifying potential delinquencies or defaults
Preparing reports and documentation summarising credit risk findings, trends, and recommendations for management, regulators, and stakeholders.
Staying updated on market trends, economic developments, and industry-specific factors that may impact credit risk.
Interacting with data providers (especially credit bureaus), preparing samples for retro analysis, and assessing their solutions.
What we’re looking for...
Ideally 5 years+ of experience in credit risk with direct exposure in strategy and analytics
Experience in optimising onboarding and portfolio management process to improve credit driven OKRs
A strong SQL background with experience in querying large databases deriving actionable insights
Strong stakeholder management and communication skill, comfortable at presenting data result to senior levels
Experience in data visualisation tools such as Looker, Tableau, Power BI etc.
A champion of metrics and the measurement of impact, with the inquisitive acumen to explain the “Why”, not just the “What”
A team player who enjoys a collaborative and fast paced agile environment while being able to work independently
Ability to collect, analyse, organise, and disseminate significant amounts of information with attention to detail
Exposure to building, implementing, or optimizing automated credit decisioning systems or workflows is a plus
Tech Stack
SQLLookerTableauPower BI