About the Role
National Account Executive - E-Commerce (maternity cover 10-12 months) field-based (flexible locations across UK)
London, GBR
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Total Rewards
Craft Your Career
Nothing Better in the Market
We believe great people build great brands. And we know there is Nothing Better in the Market than a career at Brown-Forman. Being a part of Brown-Forman means you will grow both personally and professionally. You will have the opportunity to solve problems, seize opportunities, and generate bold ideas. You will belong to a place where teamwork matters and where you are encouraged to bring your best self to work.
Meaningful Work From Day One
This important account management position within Brown-Forman UK's On-Trade & Prestige team is crucial for driving our e-commerce performance. You'll be responsible for developing and implementing a robust e-commerce account management strategy to achieve significant commercial growth in volume, value, and visibility across our portfolio, while also cultivating long-term partnerships with key customers.
Reporting directly to the E-Commerce Business Manager, you'll collaborate extensively with internal teams (especially in grocery, customer-marketing, and brand) to define sales, distribution, and promotional goals, and to drive performance in the digital space. You'll also partner with category, supply chain, and finance teams, providing clear insights on e-commerce performance to UK leadership.
You will be instrumental in identifying and driving specific initiatives to enhance our digital footprint, optimize product visibility, and execute impactful promotional campaigns across our uk portfolio.
Crucially, we're looking for someone with a sales track record, ideally with a good understanding and passion for the sector, and the ability to drive growth for a premium portfolio.
This is a maternity cover contract (lenght: around 10 to 12 months). The role is field based.
What You Can Expect
Owning and driving the Ocado P&L.
Developing new accounts, driving growth for the channel
Work closely with colleagues in Grocery to drive greater penetration in this sector.
Identify growth opportunities and accelerate digital transformation.
Champion e-commerce internally and externally with key retail partners.
Identify necessary training and resources for e-commerce success and provide specialist digital expertise to brand teams.
Meet or exceed annual volume and SNS targets for all brands within the e-commerce customers.
Maximize new business development opportunities and proactively adapt to market changes.
Develop and communicate the annual customer commercial strategy, aligning it with overall UK goals and KPIs.
Collaborate with sales, marketing, and customer marketing teams on annual promotional plans.
Manage annual budgets closely with the Finance team and ensure product availability with Supply Chain.
What You Bring to the Table
This is a specialist role and channel which will require an understanding of E-Commerce or a demonstrable ability to learn
1 year account management experience, with a direct P&L, preferably in grocery or wholesale.
Customer centric focus with an ability to build a network of contacts within the relevant customers
Sales experience, ability to understanding customer needs and leveraging data for growth
A good grasp of the UK trading environment in grocery, wholesale and specialists retail
Good understanding of UK e-commerce trends
Good business acumen and understanding of ROI (return on investment).
What Makes You Unique
Fluent English (spoken and written)
Strong analytical, commercial, and problem-solving skills
Excellent influencing skills with the ability to convey sales information clearly, concisely, and visually
Self-motivated with a proven ability to identify issues and projects, plan and prioritize effectively, and manage multiple projects to completion by deadlines
Strong business acumen, judgment, and strategic capabilities
Superior communication skills (listening, presentations, written)
Ability to build strong relationships at all levels with strong stakeholder awareness
Collaborative team player with conflict management skills
Adaptable, flexible, and resilient
IT literate in Google and MS Office applications
Tech Stack
account managemente-commerceP&L managementdata analysisdigital transformationsalesGoogle WorkspaceMS Office