Assess and understand client’s needs and expectations
Provide clients with accurate and market competitive estimates in a timely manner
Mathematical analysis – The ability to add, subtract, multiply and divide using whole numbers, fractions and decimals will be required. Also, must have a solid understanding of the use of a ruler and percentages.
Quote follow up/Close sales
Order Entry – Obtain and organize all job details required for a client order. The ability to provide/communicate accurate operational instructions is a necessity.
Assign lead times
Pre-press proofing
Effectively communicate job concerns, changes or delays with clients, production team and central facilities
Critical thinking/Problem solving as necessary to fulfill orders
Maintain & Maximize Accounts
Ask for referrals/Google reviews
Absorb marketing provided leads – connect with potential client, research and pursue
Personal Development – This will be ongoing and never ending
Additional Account Manager duties as assigned by supervisor and outlined in a personalized Individual Business Plan (IBP)