/Housing Customer Service

Housing Customer Service

Essex, Chelmsford, Englandgbvia direct
// Job Type
Full Time
// Salary
GBP 14 - 16/hour
// Salary Range
14.42–15.5 GBP / hour
// Posted
2 months ago
// Seniority
mid

About the Role

Customer Service Coordinator required for an immediate temp position. Pay rate per hour will be £14.42. Working hours will be Monday - Friday, 8.30am - 5.30pm. Duties: Breakdown issues reported into specific housing defects Produce relevant remedial work instructions Keep purchasers regularly updated regarding the progress of individual issues Deal with all administrative functions as directed by other team members Liaising with clients on a daily basis booking in technicians and subcontractors in what is a heavily telephone orientated position this person must be able to work under pressure Benefits: £14.42 per hour Experience required: Customer service experience required Housing, social housing, new build, new homes, developers, residential construction industry experience is desirable Excellent communication skills Reliable, punctual and hardworking Ability to organise a busy and varied workload, remain calm under pressure, and proactive in approach to tasks PC literate with Microsoft Excel, Word and Outlook skills

Tech Stack

Microsoft ExcelMicrosoft WordMicrosoft Outlook

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