About the Role
Job Description
Role Overview
A hands-on support role providing technical assistance across trading platforms in a live market environment. You’ll work closely with engineers and traders to ensure system stability during market hours.
Key Responsibilities
Provide application support for trading systems
Investigate and resolve incidents
Monitor system performance
Liaise with engineering teams
Support deployments and releases
Required Experience
Application support background
Financial trading systems exposure
SQL and scripting skills
Incident management experience
Calm, analytical approach
Nice to Have
ITIL exposure
Linux experience
FIX protocol knowledge