Customer Service Advisor

<p>Customer Service Advisor needed in Stoke on Trent</p> <p>This is a temporary role and the rate is £12.71ph</p> <p>The reference number is:                   5299676</p> <p>The successful candidate will provide an efficient and effective telephone and face to face service specified for the Corporate Contact Centre and one-stop shop service and will provide an efficient, effective, empathetic and responsive service to the public and a commitment to customer care and service.</p> <p>They will be responsible for answering specific and general enquiries and giving advice to members of the public, other departments and outside agencies who contact the council on a basis of resolution at the first point of contact where appropriate or the detailed transfer of unresolved enquiries.</p> <p><strong>If</strong><strong> you are interested in the role please apply on our website with your CV, alternatively you can email your CV to </strong><strong>Kirsty@essentialemploy.co.uk</strong><strong> quoting the reference number.</strong></p> <p><strong>Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.</strong></p> <p><strong>All our roles may be subject to pre-employment checks including references so please be prepared.</strong></p> <p><strong>You can also follow us at Twitter/Facebook/LinkedIn or via our website </strong></p>