About the Role
<p style="font-family:Arial, Helvetica, sans-serif;font-size:14.0px"><strong>Hiring Manager:</strong> Paul Attisano</p><p style="font-family:Arial, Helvetica, sans-serif;font-size:14.0px"><strong>Talent Acquisition Advisor:</strong> Kiel Petty</p><p style="font-family:Arial, Helvetica, sans-serif;font-size:14.0px"><strong>Job Code Level:</strong> IZ-CLD-P4</p><p style="font-family:Arial, Helvetica, sans-serif;font-size:14.0px">Refer Your Friends!</p><p> </p><p style="font-family:Arial, Helvetica, sans-serif;font-size:14.0px"><strong>AI-First. Future-Driven. Human-Centered.</strong></p><p style="font-family:Arial, Helvetica, sans-serif;font-size:14.0px">At OpenText, AI is at the heart of everything we do—powering innovation, transforming work, and empowering digital knowledge workers. We are hiring talent AI can't replace to help us shape the future of information management. Join us.</p><p> </p><br><p style="margin: 0cm 0cm 8pt; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"><strong><span style="font-size: 10.0pt; line-height: 107%; font-family: Arial, sans-serif; color: black; background-color: white;">YOUR IMPACT</span></strong></p><p style="margin: 0.0cm; line-height: normal; background-color: white; font-size: 11.0pt; font-family: Calibri, sans-serif;"> </p><p style="margin: 0.0cm; line-height: normal; background-color: white; font-size: 11.0pt; font-family: Calibri, sans-serif;"> </p><p style="margin: 0.0cm; line-height: normal; background-color: white; font-size: 11.0pt; font-family: Calibri, sans-serif;"><span style="font-size: 14.0pt; font-family: Arial, sans-serif; color: black;">Join the OpenText Cloud Services team as a Lead Site Reliability Engineer and help design, deploy, and support secure, scalable cloud environments that power our industry-leading SaaS and AI-enabled applications. In this role, you’ll play a critical part in delivering reliable cloud services to global customers, supporting our mission to make information work for everyone and every organization.</span></p><p style="margin: 0.0cm; line-height: normal; background-color: white; font-size: 11.0pt; font-family: Calibri, sans-serif;"> </p><p style="margin: 0cm 0cm 8pt; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"><strong><span style="font-size: 10.0pt; line-height: 107%; font-family: Arial, sans-serif; color: black; background-color: white;">WHAT THE ROLE OFFERS </span></strong></p><p style="margin: 0.0cm; line-height: normal; background-color: white; font-size: 11.0pt; font-family: Calibri, sans-serif;"> </p><ul style="margin-bottom: 0.0cm; margin-top: 0.0px;"><li style="margin: 0.0cm 0.0cm 0.0cm 0.0px; line-height: normal; background-color: white; font-size: 11.0pt; font-family: Calibri, sans-serif;"><span style="font-size: 14.0pt; font-family: Arial, sans-serif; color: black;">Use modern cloud technologies, DevOps practices, and CI/CD tools to build and maintain infrastructure for OpenText SaaS applications.</span></li><li style="margin: 0.0cm 0.0cm 0.0cm 0.0px; line-height: normal; background-color: white; font-size: 11.0pt; font-family: Calibri, sans-serif;"><span style="font-size: 14.0pt; font-family: Arial, sans-serif; color: black;">Troubleshoot and resolve complex issues quickly, ensuring clear communication and meeting service-level expectations.</span></li><li style="margin: 0.0cm 0.0cm 0.0cm 0.0px; line-height: normal; background-color: white; font-size: 11.0pt; font-family: Calibri, sans-serif;"><span style="font-size: 14.0pt; font-family: Arial, sans-serif; color: black;">Manage and prioritize cloud design, deployment, and service requests.</span></li><li style="margin: 0.0cm 0.0cm 0.0cm 0.0px; line-height: normal; background-color: white; font-size: 11.0pt; font-family: Calibri, sans-serif;"><span style="font-size: 14.0pt; font-family: Arial, sans-serif; color: black;">Collaborate with IT, Architecture, and Engineering teams on cloud projects.</span></li><li style="margin: 0.0cm 0.0cm 0.0cm 0.0px; line-height: normal; background-color: white; font-size: 11.0pt; font-family: Calibri, sans-serif;"><span style="font-size: 14.0pt; font-family: Arial, sans-serif; color: black;">Help define cloud standards and architecture best practices.</span></li><li style="margin: 0.0cm 0.0cm 0.0cm 0.0px; line-height: normal; background-color: white; font-size: 11.0pt; font-family: Calibri, sans-serif;"><span style="font-size: 14.0pt; font-family: Arial, sans-serif; color: black;">Share knowledge through documentation, training, and mentoring.</span></li><li style="margin: 0.0cm 0.0cm 0.0cm 0.0px; line-height: normal; background-color: white; font-size: 11.0pt; font-family: Calibri, sans-serif;"><span style="font-size: 14.0pt; font-family: Arial, sans-serif; color: black;">Partner with Product Development and Architecture teams to optimize performance, cost, and efficiency.</span></li><li style="margin: 0.0cm 0.0cm 0.0cm 0.0px; line-height: normal; background-color: white; font-size: 11.0pt; font-family: Calibri, sans-serif;"><span style="font-size: 14.0pt; font-family: Arial, sans-serif; color: black;">Stay flexible and open to taking on new projects as needed.</span></li></ul><p style="margin: 0.0cm; line-height: normal; background-color: white; font-size: 11.0pt; font-family: Calibri, sans-serif;"> </p><p style="margin: 0.0cm; line-height: normal; background-color: white; font-size: 11.0pt; font-family: Calibri, sans-serif;"> </p><p style="margin: 0cm 0cm 8pt; line-height: 107%; font-size: 11pt; font-family: Calibri, sans-serif;"><strong><span style="font-size: 10.0pt; line-height: 107%; font-family: Arial, sans-serif; color: black; background-color: white;">WHAT YOU NEED TO SUCCEED</span></strong></p><p style="margin: 0.0cm; line-height: normal; background-color: white; font-size: 11.0pt; font-family: Calibri, sans-serif;"> </p><ul style="margin-bottom: 0.0cm; margin-top: 0.0px;"><li style="margin: 0.0cm 0.0cm 0.0cm 0.0px; line-height: normal; background-color: white; font-size: 11.0pt; font-family: Calibri, sans-serif;"><span style="font-size: 14.0pt; font-family: Arial, sans-serif; color: black;">5+ years of experience managing cloud operations and projects.</span></li><li style="margin: 0.0cm 0.0cm 0.0cm 0.0px; line-height: normal; background-color: white; font-size: 11.0pt; font-family: Calibri, sans-serif;"><span style="font-size: 14.0pt; font-family: Arial, sans-serif; color: black;">Hands-on experience with AWS, GCP, or Azure.</span></li><li style="margin: 0.0cm 0.0cm 0.0cm 0.0px; line-height: normal; background-color: white; font-size: 11.0pt; font-family: Calibri, sans-serif;"><span style="font-size: 14.0pt; font-family: Arial, sans-serif; color: black;">Strong background in managing high-traffic cloud environments and scaling infrastructure.</span></li><li style="margin: 0.0cm 0.0cm 0.0cm 0.0px; line-height: normal; background-color: white; font-size: 11.0pt; font-family: Calibri, sans-serif;"><span style="font-size: 14.0pt; font-family: Arial, sans-serif; color: black;">Familiarity with Kubernetes (AKS, EKS, GKE) and CI/CD pipelines.</span></li><li style="margin: 0.0cm 0.0cm 0.0cm 0.0px; line-height: normal; background-color: white; font-size: 11.0pt; font-family: Calibri, sans-serif;"><span style="font-size: 14.0pt; font-family: Arial, sans-serif; color: black;">Experience with tools like Terraform, Packer, and CloudFormation.</span></li><li style="margin: 0.0cm 0.0cm 0.0cm 0.0px; line-height: normal; background-color: white; font-size: 11.0pt; font-family: Calibri, sans-serif;"><span style="font-size: 14.0pt; font-family: Arial, sans-serif; color: black;">Proficiency in scripting languages such as Python, YAML, JSON, BASH, or PowerShell.</span></li><li style="margin: 0.0cm 0.0cm 0.0cm 0.0px; line-height: normal; background-color: white; font-size: 11.0pt; font-family: Calibri, sans-serif;"><span style="font-size: 14.0pt; font-family: Arial, sans-serif; color: black;">Knowledge of cloud security, IAM, and monitoring tools.</span></li><li style="margin: 0.0cm 0.0cm 0.0cm 0.0px; line-height: normal; background-color: white; font-size: 11.0pt; font-family: Calibri, sans-serif;"><span style="font-size: 14.0pt; font-family: Arial, sans-serif; color: black;">Ability to troubleshoot and optimize cloud performance and costs.</span></li></ul><p style="margin: 0.0cm 0.0cm 8.0pt; line-height: 107%; font-size: 11.0pt; font-family: Calibri, sans-serif;"><strong><span style="font-size: 14.0pt; line-height: 107%; font-family: Arial, sans-serif;"> </span></strong></p><p style="margin: 0.0cm 0.0cm 8.0pt; line-height: 107%; font-size: 11.0pt; font-family: Calibri, sans-serif;"><span style="font-size: 14.0pt; line-height: 107%; font-family: Arial, sans-serif;">ONE LAST THING </span></p><br><p> </p><p style="font-family: Arial, Helvetica, sans-serif; font-size: 14.0px;">OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our <a href="https://www.opentext.com/assets/documents/en-US/pdf/opentext-equal-employment-opportunity-statement-of-policy-us-en.pdf">Equal Employment Opportunity Statement of Policy</a> which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.</p><p> </p><p style="font-family: Arial, Helvetica, sans-serif; font-size: 14.0px;">If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket at <a href="https://help.opentext.com/portal/site/selfservice?customView=newTicket">Ask HR</a>. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.</p><p> </p><p style="font-family: Arial, Helvetica, sans-serif; font-size: 14.0px;"><strong>Compensation:</strong> At OpenText, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. As you move through the hiring process, we’re happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.</p><p style="font-family: Arial, Helvetica, sans-serif; font-size: 14.0px;"><strong>Salary Range:</strong> $118,000 - $168,000 Depending on the candidate’s education, experience, skills, geographical location, and alignment with internal equity and external market, actual salary may vary and be higher or lower than the range posted.</p><p style="font-family: Arial, Helvetica, sans-serif; font-size: 14.0px;"><strong>AI Usage Disclosure:</strong> <em>As part of our commitment to transparency, we use artificial intelligence (AI) tools to assist in various stages of our recruitment process, including resume screening, candidate matching, interview scheduling, and communications. These tools are designed to improve efficiency, reduce bias, and enhance candidate experience. All decisions regarding hiring are made by qualified human professionals, and we continuously monitor our AI systems to ensure fairness and compliance with applicable regulations.</em></p>