Patient Account Representative
Join a patient-focused healthcare team where your communication skills and attention to detail help improve the financial experience for patients.
Position Highlights:
- Assist patients with billing inquiries, account balances, and payment options
- Verify insurance coverage and explain benefits, costs, and financial responsibility
- Process payments, set up payment plans, and update account information
- Resolve account discrepancies and collaborate with billing and insurance teams
- Maintain accurate documentation while ensuring HIPAA compliance
- Deliver excellent customer service in a fast-paced, high-volume environment
Requirements:
- 1+ year of experience in healthcare customer service, patient accounts, or medical billing
- Knowledge of insurance verification, billing processes, and patient financial services preferred
- Strong communication, problem-solving, and interpersonal skills
- Ability to multitask, stay organized, and handle high call volumes
- Proficiency in Microsoft Office and EMR/EHR systems
Make a difference at the front line of patient financial care—apply today.
1+ year of experience in healthcare customer service, patient accounts, or medical billing