We are looking for an experienced Leasing Manager to lead the end-to-end leasing journey at a premium build-to-rent development. This role is ideal for someone with strong commercial instincts, a passion for customer experience, and proven success in residential lettings and a customer-focused environment.
You will play a pivotal role in driving leasing performance as well as building meaningful local partnerships, and creating an outstanding experience for current and prospective residents. Service excellence is at the heart of this role — going above and beyond is not optional, it’s expected.
Key Responsibilities
Leasing & Commercial Performance
n- Manage the full residential lettings process, from enquiry through to move-in, ensuring speed, accuracy and compliance
- Drive leasing activity to exceed income targets and minimise voids
- Lead negotiations, renewals, and corporate letting opportunities
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Leadership & Team Development
n- Recruit, train, coach and motivate a high-performing leasing team
- Foster a best-in-class leasing culture with strong operational standards
- Work closely with the General Manager to deliver commercial and service KPIs
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Marketing & Brand Presence
n- Contribute creatively to marketing strategies and local campaigns
- Build strong relationships with local businesses, agents and corporate partners
- Oversee social media content and resident-facing communications
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Financial & Reporting
n- Support budgeting, forecasting and performance reporting
- Identify opportunities for additional income streams and cost efficiencies
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About You
Experience & Qualifications
n- Minimum 3 years’ experience in residential lettings, build-to-rent, or property
- Strong sales and closing background with a commercially driven mindset
- ARLA qualification desirable (or willingness to work towards)
- Experience managing teams and working to targets and budgets
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Skills & Attributes
n- Exceptional communication, negotiation and relationship-building skills
- Highly organised, detail-oriented and able to manage multiple priorities
- Confident, personable and professional with a strong customer-first mindset
- Deep understanding of the local market, culture and rental landscape
- Proactive, energetic and solutions-focused
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Apply with your updated CV today!