NIGHT RECEPTIONIST – LUXURY 5 STAR HOTEL

We are delighted to continue working with one of our best clients, a luxury 5-star hotel located in the heart of London. They are looking for a warm and welcoming Night Receptionist to ensure their guests receive round-the-clock 5-star service. You will need to have experience using Opera PMS and working nights in luxury hotels.   You’ll be wondering what’s in it for you as a Night Receptionist…   £25,396 per annum plus circa £10,000 service charge Working 4 on, 4 off – 8pm to 8am Paid travel card – Up to zone 4 (After 6 months) Working alongside a team of leading industry professionals Invaluable experience pushing towards further accolades Responsibilities as a Night Receptionist…   Providing unforgettable customer service to each and every guest, both on arrival and throughout their whole stay Showcasing your knowledge of Opera PMS to ensure a consistent 5-star service Ensuring all guest queries are handled swiftly and acting as a point of contact for any customer questions Going above and beyond to meet and exceed guests’ expectations As the Night Receptionist, you will ensure all guests have a positive stay at the hotel. This will involve building relationships, providing an enjoyable check-in experience and going above and beyond to ensure all guest expectations are met and exceeded.