About the Role
An independent Opticians based in North London is looking to recruit a full-time Optical Assistant to join the team. The practice is community-focused, with a loyal patient base.
This is a hands-on role, with responsibilities in all areas of the practice, including reception, dispensing, stock management, and customer care. You’ll be part of a small, close-knit team, working in a single testing room environment. There’s a real opportunity to make a direct impact and help the practice grow.
What’s On Offer
Established independent practice with a loyal patient base
Focus on quality and service rather than high-volume testingN
Involvement in all areas of the practice: reception, dispensing, stock control, and complex customer queries
Small team of 3-4 people, ensuring a close-knit working environment
Full-time role: 4 or 5 days a week, including Saturdays
Salary: £26,000 to £30,000 per annum (dependent on experience)
Working hours: 9.30am to 5.30pm (4.00pm on Saturdays)
Key Responsibilities
Reception duties: Greeting and assisting patients
Dispensing: Helping patients choose eyewear
Stock management: Overseeing inventory and ensuring stock is well-organised
Customer service: Handling complex patient queries and providing exceptional care
Supporting practice operations and contributing to business growth
Collaboration with Directors to implement practice improvements
About Yo
Minimum 3+ years’ experience working in an Opticians
Ideally experience working in an independent Opticians
Previous supervisory or management experience is an advantage
Ability to build rapport with patients and provide excellent customer service
Tech-savvy with experience using practice management systems
Calm, confident, and professional when interacting with patients
Desire to learn and develop in the optical field, with an interest in management
Tech Stack
customer servicereception dutiesdispensingstock managementpatient careadmin systems