Sales Team Assistant - keep our sales team moving forward

Sales Team Assistant - keep our sales team moving forward

DEFEND INSURANCE GROUP is an international automotive insurance company driven by the Peace of Mind strategy – focusing on simplicity, trust and reliability. We work in an environment that values open communication, cross-team collaboration and personal ownership. Our Prague headquarters brings together colleagues from over 20 countries, and this year we’re moving to brand-new modern offices on metro line C.

We are looking for a motivated and detail-oriented Sales Team Assistant to join our dynamic team in Katowice. As a Sales Team Assistant, you will play a key role in supporting country management and sales representatives, ensuring the smooth operation of sales processes. This position is perfect for someone with strong organizational skills, attention to detail, and a passion for providing top-tier administrative support for the sales team.

What will be your role?

• Provide administrative support to the Country Manager and Key Account Managers, ensuring smooth daily operations.
• Manage customer interactions by handling inquiries, complaints, and maintaining the Customer Care mailbox in Polish.
• Oversee administrative processes related to insurance contracts, invoicing, and database updates.
• Coordinate with internal and external stakeholders, including dealers, brokers, and the Administration Team, to ensure efficient workflows.

Why work at DEFEND INSURANCE GROUP? 🚗

• We have a well-coordinated and professional team as well as a friendly work atmosphere.
• We provide opportunities for training and development.
• We are a dynamic international team.

We support our people by offering:

• 6 weeks' holiday and 2 personal days
• Private medical care or sports packages
• Lunch card
• English courses
• Company events and much more...

You might be a perfect fit if you have:

• Written and spoken English at a minimum B2 level
• At least 1 year of experience in a similar position
• Strong customer service and communication skills
• Resilience to stress and adaptability
• Excellent organizational and administrative skills
• Ability to work independently and solve problems

Has this position caught your attention?

If yes, then don't hesitate to send us your resume along with a cover letter. We will be delighted to get back to you and schedule an online interview where we will have the opportunity to get to know each other better. 🤝