Front of House Host

Front of House Host 📍 London 🏢 Pareto FM 🕒 Full-Time | Monday – Friday We’re looking for a confident and professional Front of House Host to deliver an outstanding workplace and visitor experience within a high-quality corporate environment. This is a high-impact, client-facing role where you’ll be the first impression of the business — creating a warm, welcoming atmosphere while ensuring reception and meeting room operations run seamlessly. If you’re organised, proactive, and take pride in delivering exceptional service, this is a fantastic opportunity to be part of a professional and supportive team. The RoleAs Front of House Host, you will be responsible for the smooth day-to-day running of reception, visitor management, and meeting room coordination. You’ll play a key role in creating a professional, polished and welcoming environment for all guests, clients and employees. Key ResponsibilitiesReception & Guest ExperienceDeliver a warm, professional welcome to all visitors and guests Ensure the reception area is immaculate, well-presented and fully stocked at all times Maintain a consistent and visible presence at the front desk Notify hosts promptly of guest arrivals and manage waiting times effectively Offer refreshments and ensure guests are comfortable while waiting Coordinate visitor access and passes with building reception and internal teams Support cloakroom services and assist with hospitality requirements Communication & AdministrationManage the reception inbox, ensuring all queries are responded to promptly Review daily bookings and communicate requirements to relevant teams Manage and approve meeting room bookings via Outlook Handle same-day requests including rooms, equipment and visitor arrangements Produce daily reports on equipment and meeting room requirements Coordinate weekly office services such as flower arrangements and presentation standards Meeting Rooms & EventsSet up meeting rooms to a high, consistent standard Manage event bookings, room changes and last-minute adjustments Send reminders to hosts for key or high-profile bookings Carry out regular floor walks to ensure rooms are clean, stocked and ready Conduct daily occupancy checks across floors Visitor & Workplace SupportEscort visitors, contractors and employees as required Support workplace services such as locker management and leaver processes Act as a central point of contact for workplace queries and support requests What We’re Looking ForA strong customer service mindset with a friendly, professional approach Excellent communication and organisational skills Ability to multitask and stay calm under pressure High attention to detail and pride in maintaining a premium environment Confident using Outlook, booking systems and general office software A proactive, team-oriented attitude Why Join Pareto FM?Be part of a high-quality, professional workplace environment Work within a supportive and collaborative team A varied, people-focused role where no two days are the same Opportunity to build experience within corporate workplace and facilities services If you enjoy creating great first impressions, thrive in a fast-paced environment, and take pride in delivering exceptional service — we’d love to hear from you.