Logistics Coordinator

Logistics Coordinator

Summerville, SC

Up to $26/hour DOE

Monday-Friday | 8:00 AM – 5:00 PM

Contract-to-Hire

Key Responsibilities

• Serve as the primary point of contact for customers regarding shipments, orders, and transportation-related inquiries
• Coordinate and monitor shipments to ensure on-time delivery and proactively resolve service issues
• Maintain accurate order and shipment records within internal systems
• Utilize advanced Excel functions, including Pivot Tables, VLOOKUP/XLOOKUP, formulas, and data analysis tools, to manage and analyze operational data
• Generate and distribute daily, weekly, and monthly reports on shipment status, performance metrics, and operational trends
• Collaborate with internal departments, carriers, and vendors to ensure smooth logistics operations
• Identify opportunities for process improvements to increase efficiency and customer satisfaction
• Investigate and resolve discrepancies involving shipments, inventory, or billing

Qualifications

• 2+ years of experience in logistics, transportation, supply chain, or customer service
• Advanced Microsoft Excel skills required
• Strong analytical, problem-solving, and organizational skills
• Excellent verbal and written communication abilities
• Ability to multitask and prioritize effectively in a fast-paced environment
• High level of accuracy and attention to detail
• Experience with logistics, transportation management, or ERP systems is a plus

Logistics Customer Service