Customer Service Advisor

We’re looking for people who take pride in doing things properly — showing up on time, presenting themselves professionally, and consistently delivering a high standard of customer service.

You’ll be joining a growing business within their Motor team, working alongside a close-knit group of 5 and reporting into an experienced Team Leader with over 20 years in the industry.

You don’t need sector experience — what matters is your attitude.

They’ll train you properly. They’ll invest in you. But in return, they expect high standards.

The Role

• Speaking with customers about insurance queries
• Providing new business quotes
• Managing renewals and mid-term adjustments
• Delivering clear, professional, and friendly service

This isn’t a scripted call centre role — it’s about thinking, listening, and doing the right thing for the customer.

What They’re Looking For

Non-negotiables:

• You take pride in being on time (or early)
• You present yourself professionally
• You genuinely care about delivering great customer service

You’ll do well if you:

• Have a strong customer service background (any industry)
• Have an interest in cars or the motor industry
• Enjoy being part of a team and pulling your weight
• Want to learn, develop, and build a long-term career

The Environment

• Friendly, down-to-earth team
• Supportive culture with proper training and development
• People enjoy working here — and it shows

What You’ll Get

• £25,000 – £27,000 salary
• Monday–Friday, 9:00am – 5:30pm (no weekends)
• Private medical
• Free parking
• Social team culture (and office dogs)

Why Apply?

If you want to be somewhere that values professionalism, effort, and doing things properly — this is a great opportunity.

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