About the Role
We are seeking an experienced and motivated Medical Practice Manager to lead operations in a boutique-style medical office providing Primary Care, Urgent Care, and Integrative Medicine services in Wake Forest, North Carolina.
This is an exciting opportunity to oversee a collaborative healthcare environment that prioritizes patient experience, clinical excellence, and operational efficiency. The ideal candidate will be a dynamic leader who thrives in a fast-paced, patient-focused setting and values the personalized approach of an independent medical practice.
About the Practice
Our Wake Forest office is equipped with state-of-the-art facilities and technology to deliver comprehensive, high-quality care. We feature a large procedural room for orthopedic splinting and wound repair, on-site digital x-ray, and partnerships with local imaging centers for CT scans and ultrasound. We also provide a wide range of on-site laboratory services, including gynecologic exams and testing, pregnancy tests, urinalysis, vaccines, rapid flu and strep tests, and both in-house and send-out lab diagnostics.
As Practice Manager, you’ll play a key role in ensuring these advanced clinical capabilities operate seamlessly while maintaining an exceptional patient experience.
Key Responsibilities
Oversee and coordinate all daily operations of the medical office
Collaborate closely with providers to implement programs that improve patient care and efficiency
Manage clinical and administrative staff, including scheduling, training, and performance oversight
Ensure compliance with healthcare policies, procedures, and regulatory standards
Monitor workflows, budgets, and operational performance metrics
Maintain a clean, organized, and patient-centered environment
Support continuous process improvement and innovation in patient care delivery
Qualifications
Proven experience in healthcare or medical office management
Clinical background preferred (RN, LPN, MA, or similar)
Strong leadership, communication, and problem-solving skills
Excellent organizational and multitasking abilities
Comfortable working in a fast-paced, multi-specialty environment
Proficient with EMR systems and healthcare operations